Manager, IT - Marketing Communications
Company: EDI Specialists, Inc.
Location: Collingswood
Posted on: May 4, 2025
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Job Description:
SUMMARY
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have the necessary skills before sending an application.
The Manager, Information Technology Marketing Communications
performs the role of business partner by understanding the business
process, identifying opportunities in technology and creating
resolutions to business challenges. Additionally, the role provides
for on-going support of all mission critical applications and
infrastructure supporting these systems. This person will drive
day-to-day execution, along with helping to shape the strategic
roadmap for the functional area and its critical dependencies.
MAJOR RESPONSIBILITIES Manages and develops staff, projects, and IT
resources related to our Customer Communications platform
Implements multiple technology projects from conception to
completion.
Develops innovative ideas and business solutions while making
recommendations for projects that support corporate goals.
Ensures each system is operating at 100% of its scheduled
availability.
Budgets and plans for all future resource requirements.
Manages outages to include communicating them on a timely basis to
appropriate team members, senior level managers and
stakeholders.
Manages the complete functional to technical solutions life
cycle.
Plans, communicates and implements all aspects of the project.
Provides consultative direction for the evaluation and deployment
of technical solutions to business requirements.
ADDITIONAL RESPONSIBILITIES Defines and manages both the scope &
change management aspects of projects. Ensures the documentation of
changes that impact project plan and budget.
Communicates project status to project stakeholders for
approval.
Identifies, analyzes, manages project related risks and responds
appropriately to meet requirements.
Initiates and disseminates information in a timely fashion at the
appropriate level of detail for the target audience.
Escalates issues and vulnerabilities to appropriate senior managers
and stakeholders.
Develops and manages a budget of approximately $1-4 million.
REQUIRED SKILLS & PERSONAL QUALIFICATIONS Demonstrates leadership
skills that include taking initiative, motivating, mentoring,
relating to others, taking ownership, meeting deadlines. Exhibits
positive attitude and superior ethics.
Excellent communication and presentation skills.
Ability to organize resources & prioritize assignments with
advanced problem-solving skills.
Capable of working independently, a self-starter who performs
initiatives that provide solutions for business requirements.
Develops and manages to project plans, forecasts & budgets.
Presents data clearly, concisely and accurately.
Analyzes and reports to senior management on project plan, budgets,
and projections.
Proven ability to lead with on-site as well as virtual teams.
Applies best-practices and business processes to support
organizational goals.
Ability to interact effectively with vendors as well as with staff
at all levels of the organization.
5+ years supporting Marketing Technology platforms.
5+ years supporting SaaS platforms and working directly with
software providers.
Experience with data platforms (preferably customer data).
Experience with customer segmentation and analytics.
Experience with Omnichannel communications.
Experience with Customer Journey orchestration.
Experience with Adobe Campaign, Hubspot, SF Marketing Cloud or
similar product required.
Experience with Adobe Experience Cloud preferred but not
mandatory.
EDUCATION/EXPERIENCE REQUIREMENTS: BA/BS degree and 8-10 years of
relevant experience. Relevant experience accepted in lieu of
degree.
WORK ENVIRONMENT Hybrid Role: Remote work 2 days per week (After 90
Days Onboarding)
Required Travel: 10%-20%
Keywords: EDI Specialists, Inc., Cherry Hill , Manager, IT - Marketing Communications, Executive , Collingswood, New Jersey
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