CherryHillRecruiter Since 2001
the smart solution for Cherry Hill jobs

AP Customer Service Representative

Company: Comcast
Location: Philadelphia
Posted on: November 20, 2019

Job Description:

Business Unit: Position Overview:The AP Shared Service Customer Service Professional serves customers by answering inquiries, determining requirements, resolving problems, fulfilling requests, and accurately updating the customer service database by entering caller information and request. The ideal candidate must have customer focus, customer service experience, call center experience, data entry skills, listening skills, excellent verbal communication skills. Core Responsibilities:- Manage high volume of incoming calls- Answers inquiries and resolves problems by clarifying desired information, researching, locating, and providing information and assigning unresolved problems to Tier II for resolution.- Assist, under managements guidance, others on team in understanding transaction processing, impact of transactions, requirements for complete and accurate activities- Support Shared Services management processes (e.g. performance management, continuous improvement initiatives, etc.)- Ensure compliance with accounting principles, internal policies, standards and Service Level Agreements (SLAs)- Recognize and communicate potential issues/risks within the team and escalate as required- Ad Hoc activities associated with the role may be required- Clearly and concisely documents non-standard accounts payable transaction processing- Adheres to financial controls/confidentiality practices and procedures- Proactively identifies potential problems, evaluates solutions and recommends appropriate solution.- Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) and overtime as necessary- Other duties and responsibilities as assigned. Education/Experience:- 1 + years Call Center/Customer Service Experience- 2+ years AP processing experience, performance at high level- Bachelors degree preferred, but not required. Employees at all levels are expect to:- Understand our Operating Principles; make them the guidelines for how you do your job- Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services- Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences- Win as a team-make big things happen by working together and being open to new ideas- Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers- Drive results and growth- Respect and promote inclusion and diversity- Do what's right for each other, our customers, investors and our communities



Comcast is an EOE/Veterans/Disabled/LGBT employer

Keywords: Comcast, Cherry Hill , AP Customer Service Representative, Sales , Philadelphia, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Jr. Executive Sales Intern- Spring 2020
Description: Every year, Fortune magazine lists its 100 Fastest-Growing Companies, while Forbes issues its Fast Tech 25 rankings. A company must be top-of-class to be named to either. As a company who has been in (more...)
Company: Paycom
Location: Fork
Posted on: 12/17/2019

Sales and Operations Management Trainee
Description: br br Take charge Think fast Move forward br br As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly (more...)
Company: Penske
Location: Baltimore
Posted on: 12/17/2019

Sales Director
Description: A leading dairy company in the Mid-Atlantic region is seeking aSALES DIRECTORto provide support, leadership and direction to the Sales team to ensure delivery
Company: A leading dairy company in the Mid-Atlantic region
Location: Baltimore
Posted on: 12/17/2019


Real Estate Associate - Licensed Agents Only
Description: Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with a company that can provide you the best opportunity (more...)
Company: Keller Williams Realty
Location: Ellicott City
Posted on: 12/17/2019

Licensed Real Estate Listing Agent
Description: br Job DescriptionAre you looking for a new opportunity in the world of real estate If so, we are actively seeking Licensed Real Estate Listing Agents in our area. Listing Agents not only list and (more...)
Company: Berkshire Hathaway HomeServices Homesale Realty Ma
Location: Pikesville
Posted on: 12/17/2019

Life Insurance Agents - 100% remote, all inbound qualified leads
Description: Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-market shoppers
Company: Assurance
Location: Laurel
Posted on: 12/17/2019

Life Insurance Agent - free inbound leads, license required
Description: Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-market shoppers
Company: Assurance
Location: Baltimore
Posted on: 12/17/2019

Region Commercial Sales Manager
Description: POSITION OVERVIEW Assists with development of performance standards. Provides operational management support conducts initial and ongoing training, field evaluations, and sales skills development to (more...)
Company: Terminix Commercial
Location: Fork
Posted on: 12/17/2019

Med Device Regional Sales Mgr-NE
Description: MED DEVICE REGIONAL SALES MGR SW The roles and responsibilities of the Manager will be to develop and a regional plan that meets or exceeds corporate sales objectives
Company: IZI Medical
Location: Baltimore
Posted on: 12/17/2019

State Farm Insurance Agent
Description: STATE FARM-- AGENT OPPORTUNITY br br Contact a Recruiter br br
Company: State Farm
Location: Baltimore
Posted on: 12/17/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Cherry Hill RSS job feeds