eCommerce Product Solutions Manager-Payments-Vice President
Company: JPMorganChase
Location: Brooklyn
Posted on: April 2, 2026
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Job Description:
Description As a leader in solutioning, collaborate closely with
the Sales teams to deliver tailor-made product solutions that meet
clients’ needs. Leverage your problem-solving skills to thrive in a
fast-paced environment and drive customer-centric strategies. As a
Product Solutions Manager in Merchant Services, eCommerce Payments
Products and Solutions, you are an integral part of a team that
defines and configures complex solutions for key client
relationships and prospect opportunities in partnership with Sales.
You are responsible for acting as the voice of the customer by
understanding their needs and communicating feedback to the Product
teams. Merchant Services is the global payment processing business
for JPMorgan Chase & Co processing over $2.2 Trillion in annual
transaction volume. Merchant Services is a leading providers of
payment, fraud, and data security for companies of all sizes and is
engaging in a multi-year international expansion, platform
modernization. The candidate is a strategic and analytical leader
and is passionate about delivering solutions to clients. The
candidate should have experience facilitating and influencing
product, sales, and technology transformations. The candidate
should possess an understanding of how corporations leverage
payments and fintech services to manage and grow their business.
Job responsibilities Leads solutioning and the adoption of existing
and upcoming client-facing products and capabilities while defining
and configuring optimal solutions that address clients’ needs and
objectives Serves as a subject matter expert on a defined set of
products and capabilities with a deep understanding of our clients’
needs and current industry trends Supports Sales in pricing,
pipeline planning, account planning, and upskilling the team on
product knowledge by collaborating on training and collateral
materials Engages with client teams to better understand pain
points and refine solutions while regularly communicating critical
client feedback to Product teams to inform the strategic product
roadmap Required qualifications, capabilities, and skills 5 years
of experience or equivalent expertise in problem-solving across
multiple teams and a cluster of products Extensive experience
working in a sales cycle and engaging with clients on a regular
basis Experience modifying preconfigured solutions to meet complex
problems Demonstrated prior experience working in a highly matrixed
and complex organization Experience with, deep knowledge of and
passion for eCommerce and retailing including merchandising,
logistics, returns, endless-aisle, and/or omnichannel selling (B2C
and/or B2B and/or Direct-to-Consumer) Strong sense of ownership,
initiative and accountability to join an ambitious fintech
environment Strong executive presence, very capable and comfortable
communicator, confident in interacting with and presenting to
varying levels of colleagues Preferred qualifications,
capabilities, and skills Demonstrated prior experience working in a
highly matrixed, complex organization Familiarity with payments,
merchant services, merchant acquiring, payment processing, and
fintech payments products Experience in strategy consulting a plus
MBA degree a plus FEDERAL DEPOSIT INSURANCE ACT: This position is
subject to Section 19 of the Federal Deposit Insurance Act. As
such, an employment offer for this position is contingent on
JPMorganChase’s review of criminal conviction history, including
pretrial diversions or program entries.
Keywords: JPMorganChase, Cherry Hill , eCommerce Product Solutions Manager-Payments-Vice President, Sales , Brooklyn, New Jersey
