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Client Service Representative

Company: ESS Education
Location: Cherry Hill
Posted on: June 14, 2022

Job Description:

Do you want to work for a company considered one of America's Best Large Employers for three consecutive years by Forbes Magazine? Do you enjoy talking with people, problem-solving and a fast-paced environment? Then our Client Service Representative role may be the right career choice for you! ESS, a leader in Educational Management Services, is currently seeking Client Service Representatives in our Cherry Hill, NJ corporate office. The successful candidate will be responsible for providing exceptional service, telephone and email support to our partnering school districts. The rapid growth and expansion of our business is causing a need for a new generation of Client Service Representatives to provide world-class services to our clients. Key Responsibilities: Acting as a liaison between school district administration and our organization
Directing and controlling the fulfillment of substitute teacher and paraprofessional assignments
Daily communication with clients to facilitate positive client relations and resolution of client concerns, responding to calls and emails within designated time frame
Working with our substitute automated management system
Updating and manipulating data
Building a team environment
Compiling reports for designated client contacts An ideal candidate will have the following: A minimum of 1 year customer service experience preferred
Excellent oral and written communication skills
Ability to thrive in a fast-paced, rapidly changing environment
Demonstrate a high level of accuracy in data entry and excel
Positive attitude and ability to work well within a team environment
Proficiency in Microsoft Office Word and Excel
Excellent oral and written communications skills
Strong interpersonal skills and the ability to work in a team environment About ESS As leaders in the education staffing space since 2000, ESS specializes in placing qualified staff in daily, long-term, and permanent K-12 school district positions including substitute teachers, school aides, and other school support staff. With more than 800 school district partners throughout the US, ESS supports the education of more than 4.5 million students every day. We provide our employees the ability to work in school districts across the country in addition to benefits, comprehensive training, flexible work schedules, and professional development. Visit ESS.com to learn more and help to improve education for every student, every day. ESS is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status. INDCORP

Keywords: ESS Education, Cherry Hill , Client Service Representative, Sales , Cherry Hill, New Jersey

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