Help Desk Support Analyst / Junior Windows Administrator

Company: Tan Check Consolidated Inc.
Location: Cherry Hill
Posted on: February 9, 2020

Job Description:

Our client is seeking Help Desk Support Analyst / Junior Windows Administrator. This iks a Temp to Perm position. Responsibilities: Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers and other computer related devices. When necessary provide on-site support. Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents. Troubleshoot and resolve system hardware and software problems. Triage and identify issues related to routing, switching, activity directory, DHCP and DNS. Document processes and procedures as required. Manage and maintain our customers networks. Required to be part of the on-call schedule. Performs other duties and responsibilities as assigned. Required Skills: Around 3 - 5 years related work experience or BS in Information Systems or related field. Configuration and administration of Microsoft Windows and Mac Desktop Operating Systems Configuration and administration of Windows Server, Active Directory, Group Policy, SonicWall Routers. Configuration and administration of VMWare ESXi and Microsoft Hyper-V hypervisors PowerShell and Batch scripting Must be able to physically lift/move workstations and servers. Must exhibit a clear, friendly, professional phone manner. Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users. Able to handle multiple projects and assignments with attention to detail. A Plus is Cisco networking (ASA, Meraki) Tan Check Consolidated, Inc. WBENC Certified WOSB Certified rsmithtcci.com NO RECRUITER CALLS www.tcci.com - provided by Dice

Keywords: Tan Check Consolidated Inc., Cherry Hill , Help Desk Support Analyst / Junior Windows Administrator, Professions , Cherry Hill, New Jersey