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Loan Officer Assistant

Company: M&T Bank
Location: Cherry Hill
Posted on: October 10, 2019

Job Description:

Job Details Company Overview Overview: Acts in a liaison capacity for mortgage originators and customers providing follow-up and resolution to questions and concerns. Provide general sales, marketing and operational support for assigned mortgage originator. Adhere to the requirements of federal registration under the SAFE Act. Primary Responsibilities: - Assist Loan Officer in developing and managing a referral source, prospect and customer base. - Assist Loan Officer in developing and implementing marketing/sales support programs to develop new business. - Interact with customers to complete the application process, ensure all necessary supporting loan documentation is obtained and accurate. - Provide follow-up on loan conditions as required by commitment letter. - Interact with Production department personnel (processors, underwriters, closers) to ensure loan application file is complete, loan documentation is satisfactory, conditions are met and loan can close within required time frames. - Serve as communication liaison between customer, M & T Corporation and loan officer. Initiating and answering calls to/from customers as required in a prompt, courteous and professional manner. - Maintain and organize current and required loan documents for all loan programs as needed. - Take loan applications as necessary and input loan data into processing system via laptop. - Assist Loan Officer in providing required reporting as needed. - Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. - Promote an environment that supports diversity and reflects the M & T Bank brand. - Maintain M & T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. - Responsible for meeting and maintaining registration requirements under the Federal SAFE Act. - Complete other related duties as assigned. Scope of Responsibilities: Incumbent works under general supervision. In many cases, incumbent will be the point of contact for customer to complete application process and for follow-up for outstanding items needed to provide a complete loan application for processing. Responsibility to establish and maintain federal registration requirements outlined in the SAFE Act. Answer customer phone calls in courteous and professional manner. Supervisory/Managerial Responsibilities: Not Applicable. Education and Experience Required: High school diploma (or equivalent) or equivalent work experience. Knowledge of Secondary Marketing requirements. Knowledge of FHA/VA regulations. Knowledge of Bank products and services. Strong organizational skills with ability to manage multiple priorities. Excellent verbal and written communications skills. Flexible to travel within region and work overtime and/or flexible schedule as needed. Education and Experience Preferred: Prior mortgage experience. Knowledge of software utilized by department. Knowledge of Bank products and services. Recommended skills Underwriting Loans Mortgage Loans Financial Auditing Sales Scheduling

Keywords: M&T Bank, Cherry Hill , Loan Officer Assistant, Other , Cherry Hill, New Jersey

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