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Delivery Experience Specialist - Cherry Hill, NJ

Company: TESLA
Location: Cherry Hill
Posted on: October 7, 2019

Job Description:

Recruiter Tesla Location Cherry Hill, New Jersey Salary Competitive Posted 01 Oct 2019 Closes 31 Oct 2019 Ref 52079 Sector Engineering Category Management Contract Type Permanent Hours Full Time You need to sign in or create an account to save Delivery Experience Specialist At Tesla, our Delivery Experience Specialists (DES) are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy by creating memorable experiences for our customers and assisting with delivery day activities. The DES will support customers from the moment they arrive onsite. Our Specialists are on the front lines and responsible for warmly welcoming our new owners for delivery day, greeting them with a smile and offering hospitality. We have created one of the most innovative vehicles ever made, and we are looking for positive and reliable team members to help deliver an equally innovative delivery experience for our valued customers. RESPONSIBILITIES Execute customer documents on delivery day Conduct vehicle orientations Conduct direct deliveries from Delivery Centers to customer homes (if applicable) Provide the highest level of customer service to all current and future owners on delivery day to ensure satisfaction and a great customer experience Be proactive, professional, personal, and passionate Work closely with other employees to ensure smooth transitions for customers toward a successful delivery appointment Perform additional responsibilities as assigned to meet business needs REQUIREMENTS Customer service experience required Proven ability to work well under pressure and with a diverse range of personalities Evidence of a strong team mentality and reliability Strong communication skills and attention to detail Demonstrated ability to grow into a mastery of all Tesla products and services, and the ability to keep up with EV industry trends and local incentives Evidence of enthusiasm and passion about accelerating the world's transition to sustainable energy Ability to use technology (iOS, Windows, etc) Ability to work evenings, weekends and holidays Must be at least 18 years of age or older Must have and maintain a valid driver's license and an acceptable and safe driving record Must have or obtain before start of employment appropriate sales license Ability to stand for a period of 2+ hours at a time Sign up for job alertsGet new jobs for this search by emailEmail jobs

Keywords: TESLA, Cherry Hill , Delivery Experience Specialist - Cherry Hill, NJ, Other , Cherry Hill, New Jersey

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