CherryHillRecruiter Since 2001
the smart solution for Cherry Hill jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Cherry Hill
Posted on: August 3, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLREBECCAN on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Cherry Hill , Customer Solutions Tech Support, Other , Cherry Hill, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Global Trade Specialist I
Description: of Openings br br 1 br br Location Name br br Corporate Headquarters br br Category br br Treasury Management br br VALUE PROPOSITION br br Our values define us and our culture (more...)
Company: Fulton Financial Corporation
Location: Lancaster
Posted on: 08/22/2019

General Transcriber
Description: Individuals who can transcribe audio content of financial results conferences, medical training seminars, group project meetings and other general business meetings.
Company: Mommy Jobs Online
Location: Lancaster
Posted on: 08/22/2019

Materials Coordinator I
Description: Overview br br Assist in the efficient receipt, storage, movement and inventory of items throughout the Warehouse. br br Responsibilities br br --- Perform several tasks simultaneously. Must (more...)
Company: Renaissance Pharmaceuticals
Location: Lakewood
Posted on: 08/22/2019


Manufacturing Process Operator
Description: Overview br br The Manufacturing Process Operator reports to the Production Supervisor through the line leader. This person is responsible for safely operating all equipment on any packaging line (more...)
Company: Renaissance Pharmaceuticals
Location: Lakewood
Posted on: 08/22/2019

Law Enforcement Transcription
Description: Law Enforcement Transcription Vendors / independent contractors who can transcribe audio content of criminal investigations, internal affairs, and various law enforcement audios. Contractors must have (more...)
Company: Mommy Jobs Online
Location: Hackensack
Posted on: 08/22/2019

Physician - A Facility in Pennsylvania Needs a Temporary Urgent Care Physician
Description: A Pennsylvania-based medical facility needs locum tenens urgent care coverage. The provider will work three days per
Company: Weatherby Healthcare
Location: Lancaster
Posted on: 08/22/2019

Hair Stylist
Description: WHO WE ARE Glamsquad-Beauty Pro, client and corporate team-is a community of beauty enthusiasts. We deliver on-demand beauty services to clients, empowering them to experience beauty on their own terms. (more...)
Company: GLAMSQUAD
Location: Hackensack
Posted on: 08/22/2019

Own your own Franchise: Investment starts at $30k
Description: Instead of getting another
Company: FranchiseHelp
Location: Lakewood
Posted on: 08/22/2019

Crew Leader
Description: CREW LEADER br br Req : 3185 br Category: Service and Trade br Status: Full-Time br Shift: Day br Location:
Company: RWJBarnabas Health
Location: New Brunswick
Posted on: 08/22/2019

Scientist II-2nd Shift
Description: br Scientist II-2nd Shift br Scientist II-2nd Shift OverviewThe Scientist II position will provide technical support for routine testing activities and conduct physical and chemical analysis of samples, (more...)
Company: Renaissance Pharmaceuticals
Location: Lakewood
Posted on: 08/22/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Cherry Hill RSS job feeds