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Overnight Front Desk Representative

Company: Planet Fitness
Location: Cherry Hill
Posted on: May 16, 2019

Job Description:

Job Summary The Overnight Front Desk Associate (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that days shift for that business day. Some of your responsibilities will include: Customer Service/Front Desk Activities:* --Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!* --Answer phones in a friendly manner and assist callers with a variety of questions.* --Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.* --Respond to member questions and concerns in a timely and professional manner.* --Conduct beverage or merchandise purchases on the point of sale system. Member Accounts:* --Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance:* --Go above and beyond to keep the front desk area and lobby clean and orderly.* --Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.* --Regular cleaning of all exercise equipment and tanning beds.* --Regular restroom and wet area cleaning and stocking. Qualifications:* Must be 18 years of age or older.* Basic computer proficiency with an eye for accuracy.* Punctuality and reliability is a must.* Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Physical Demands/Requirements:* --Continual standing and walking during shift.* --Continual talking in person or on the phone during shift.* --Must be able to lift up to 60 lbs. Why you should join Planet Fitness!* --Contribute to changing people's lives every day by helping us create a healthier Planet!* --Work hard and play hard with an amazing group of talented, dynamic professionals! Planet Fitness has revolutionized the fitness industry! With more than 1,000 locations in 47 states, Puerto Rico, and Canada, Planet Fitness' mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone??. We're aggressively expanding and looking for talented individuals to help us conquer Gymtimidation?? everywhere! Pay* --Minimum wage to $10, hourly APPLY TODAY!!!

Keywords: Planet Fitness, Cherry Hill , Overnight Front Desk Representative, Other , Cherry Hill, New Jersey

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