Patient Services Rep
Company: Cooper University Health Care
Location: Cherry Hill
Posted on: March 16, 2023
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Job Description:
About us
At Cooper University Health Care, our commitment to providing
extraordinary health care begins with our team. Our extraordinary
professionals are continuously discovering clinical innovations and
enhanced access to the most up-to-date facilities, equipment,
technologies and research protocols. We have a commitment to our
employees by providing competitive rates and compensation, a
comprehensive employee benefits programs, attractive working
conditions, and the chance to build and explore a career
opportunity by offering professional development. Discover why
Cooper University Health Care is the employer of choice in South
Jersey. Short Description
This position has a strong emphasis on customer service to our
patients. Must ensure quality patient scheduling, positive
telephone etiquette and customer satisfaction in support of the
mission of Cooper University Hospital. - Serve as the front line
contact person for all incoming patients. - Greet, register,
schedule, collect point of service copays and provide general
information to patients and their families using AIDET. Must have
the ability to be organized, take independent action and project
Cooper's values to both customer and co-workers. Serves as
patient's non-clinical navigator during discharge coordination.
Experience Required
Minimum one year of recent registration or billing experience
working in a medical facility preferred. Proficiency in - patient
registration, scheduling, medical insurance pre-certifications,
authorizations and referrals preferred. Epic experience preferred.
Excellent organizational, written/verbal communication and teamwork
skills. Demonstrated performance of excellent customer service
skills. Education Requirements
High School Diploma or equivalent required. Special
Requirements
Customer service oriented attitude/behavior as well as a pleasant
and poised demeanor and excellent phone etiquette. - Must possess
excellent communication skills both verbal and written. Must be
skilled in the use of computers. NAHAM Certified Healthcare Access
Associate (CHAA) certification preferred. Scheduled Days / Hours:
Monday - Friday - Hours may va
Keywords: Cooper University Health Care, Cherry Hill , Patient Services Rep, Other , Cherry Hill, New Jersey
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