Teller - Part Time
Company: PNC
Location: Cherry Hill
Posted on: January 27, 2023
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Job Description:
**Position Overview**At PNC, our people are our greatest
differentiator and competitive advantage in the markets we serve.
We are all united in delivering the best experience for our
customers. We work together each day to foster an inclusive
workplace culture where all of our employees feel respected, valued
and have an opportunity to contribute to the company's success. As
a part time Teller within PNC's Retail Branch organization, you
will provide exceptional customer service, accurately perform high
volume customer banking transactions, educate customers on new
technology and develop banking product referral opportunities
through strong customer relationship skills. This position will be
based in Cherry Hill, NJ at the Kings Highway banking branch.**Job
Description** + Delivers a unique customer experience aimed at
improving customer financial wellbeing and creating loyalty while
increasing share of wallet. Processes a variety of customer
interactions. Educates customers on alternatives available for
their financial interactions. Identifies banking opportunities
during the customer interaction and refers as appropriate.+
Identifies opportunities through meaningful conversations with
customers, making appropriate referrals to branch staff or PNC
ecosystem partners.+ Performs lobby engagement activities to
connect with customers and position PNC products to meet their
needs. Educates customers on options for managing financial
transactions by leveraging technology, tools and resources.+
Applies product and procedural knowledge to solve customer's
problems.+ Adheres to all policies and procedures, demonstrating
sound judgment within established limits. Ensures teller and branch
daily operations and maintenance transactions are completed in an
efficient and accurate manner.PNC Employees take pride in our
reputation and to continue building upon that we expect our
employees to be:+ **Customer Focused** - Knowledgeable of the
values and practices that align customer needs and satisfaction as
primary considerations in all business decisions and able to
leverage that information in creating customized customer
solutions.+ **Managing Risk** - Assessing and effectively managing
all of the risks associated with their business objectives and
activities to ensure they adhere to and support PNC's Enterprise
Risk Management Framework.+ To learn more about this and other
opportunities on our team Watch this video
(https://content.pncmc.com/live/pnc/aboutus/recruiting/videos/OC\_FINAL2022\_Recruitment\_Tellers\_OC.mp4)
.**Competencies**Accuracy and Attention to Detail - Understanding
of the necessity and value of accuracy and attention to detail;
ability to process information with high levels of
accuracy.Addressing Customer Needs - Knowledge of and ability to
meet customer needs by offering appropriate products in an
appropriate manner.Banking Products - Knowledge of and ability to
provide products and services available through the retail banking
branch.Digital Awareness - Shares, shows and supports clients on a
variety of technological digital and online tools and resources
allowing them to explore solutions to achieve their financial goals
and financial well-being through the PNC conversation.Effective
Communications - Understanding of effective communication concepts,
tools and techniques; ability to effectively transmit, receive, and
accurately interpret ideas, information, and needs through the
application of appropriate communication behaviors.Fraud Detection
and Prevention - Knowledge of and ability to utilize processes,
tools, and techniques for detecting, addressing and preventing
fraudulent situations.Managing Multiple Priorities - Ability to
manage multiple concurrent objectives, projects, groups, or
activities, making effective judgments as to prioritizing and time
allocation.Matrix Management - Ability to build and use effective
working relationships within own department and across department,
functional, and geographic reporting lines.Problem Solving -
Knowledge of approaches, tools, techniques for recognizing,
anticipating, and resolving organizational, operational or process
problems; ability to apply this knowledge appropriately to diverse
situations.Understanding Customer Needs - Knowledge of and the
ability to recognize and be sensitive to the different perspectives
and priorities of different customers.**Work Experience**Roles at
this level typically do not require a university / college degree,
high school diploma, GED or any significant experience or product
knowledge to accomplish primary duties. Prior experience is not
required. In lieu of a degree, a comparable combination of
education and experience (including military service) may be
considered.**Education**No Degree**Additional Job Description**
Hours:Monday 10:00am to 2:00pmTuesday 8:30am - 6:15pmWednesday
OffThursday 10:00am - 2:00pmFriday 12:00pm - 6:15pmSaturday 9:30am
-2:15pm**Benefits** PNC offers employees a comprehensive range of
benefits to help meet your needs now and in the future. Depending
on your eligibility, options for full-time employees include
medical/prescription drug coverage (with a Health Savings Account
feature); dental and vision options; employee and spouse/child life
insurance; short- and long-term disability protection; maternity
and parental leave; paid holidays, vacation days and occasional
absence time; 401(k), pension and stock purchase plans; dependent
care reimbursement account; back-up child/elder care; adoption
assistance; educational assistance and a robust wellness program
with financial incentives. To learn more about these and other
programs, including benefits for part-time employees, visit
pncbenefits.com > New to PNC.**Disability Accommodations
Statement:** The PNC workplace is inclusive and supportive of
individual needs. If you have a physical or other impairment that
might require an accommodation, including technical assistance with
the PNC Careers website or submission process, please call
877-968-7762 and select Option 4: Recruiting or contact us via
email at pathfinder@pnc.com. The Human Resources Service Center
hours of operation are Monday - Friday 9:00 AM to 5:00 PM
ET.**Equal Employment Opportunity (EEO):** PNC provides equal
employment opportunity to qualified persons regardless of race,
color, sex, religion, national origin, age, sexual orientation,
gender identity, disability, veteran status, or other categories
protected by law.**California Residents** Refer to the California
Consumer Privacy Act Privacy Notice
(https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf)
to gain understanding of how PNC may use or disclose your personal
information in our hiring practices.
Keywords: PNC, Cherry Hill , Teller - Part Time, Other , Cherry Hill, New Jersey
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