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Program Specialist

Location: Cherry Hill
Posted on: January 19, 2023

Job Description:

Position Title: Program Specialist/Office Administrator Pay: $18.00 - 23.00/hourHours: 40hrs/week, Monday-Friday, between the hours of 8:30 am and 7 pm (shifts may vary weekly) possible occasional Saturday shiftEssential Functions

  • Front Desk Support:
    • Manage phone lines during business hours
    • Greet families, team members and guests upon arrival
      • Office Management:
        • Maintain ABA Treatment Center including: purchasing, scanning, treatment center clean up, VB mapp kit upkeep, scheduling and coordinating client sessions in the treatment center, mail sorting, daily office clean-up throughout the day (i.e., sanitizing high touch areas including treatment rooms, workspaces, restrooms)
        • Maintain client files: including filing session notes and scanning compliance documents in therapy practice management software
        • Support scheduling and coordinating client sessions in the treatment center. Provide crisis management support during sessions and general treatment center coverage.
          • Clinician Support:
            • Manages employee mailboxes, key cards, ID badges as assigned
            • Supports technology set-up (ex. set up new computer workspaces)
            • Serves as point of contact for Behavior Analyst staff. Connects BCBAs with resources and various departments for support (HR, Service Coordination).
            • Provides support to Program Manager and Program Director for ongoing projects and tasks (e.g.Maintaining % of hour spreadsheet, preparing documentation required for company audits, collecting signatures for compliance/programming documents). Pulls in information on report templates in preparation for authorization requests.
            • Directs BCBA emails to appropriate operations personnelRequirements:
              • Ability to pass federal and state background checks
              • Complete and maintain active CPR/First Aid certification upon hire
              • Crisis Management trained/certified
              • Highschool diploma or equivalent
              • 3-12+ months of relevant experience
              • High degree of accuracy, attention to detail, and confidentiality
              • Demonstrates a sense of urgency and ability to meet deadlines
              • Excellent customer service and negotiation skills
              • Effective verbal and written communication skills
              • Ability to work independently and within teams
              • Conflict resolution and great interpersonal skills
              • Organizational/time management/prioritization
              • Proficient technical/computer skills, i.e. Google apps
              • Experience in or understanding of Behavior Analysis or related field preferred
              • Experience with CentralReach software a plus
              • Ability to maintain confidential information, i.e. handle sensitive case files and follow HIPAA/FERPA regulationsBenefits:
                • Monthly benefit towards health premium coverage when the employee works 35 hours per week or more
                • Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance Group plan enrollment available.
                • Paid time off
                • 401k retirement plan after one year of employment (additional eligibility criteria must be met). PI200774617

Keywords: BEHAVIOR INTERVENTIONS INC, Cherry Hill , Program Specialist, Other , Cherry Hill, New Jersey

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