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Member Services Specialist

Company: System One
Location: Cherry Hill
Posted on: June 15, 2022

Job Description:

Administrative Assistant - Location: Cherry Hill, NJ - Hours: Monday-Friday 8:30am-4:30pm - Administrative Assistant Job Responsibilities: -

  • Acts as first point of contact to respond to member inquiries, greet visitors, and manage routine member concerns/questions, or direct to appropriate department/company.
  • Prepare -and send -information in response to member inquiries about the Association's programs, products, and services.
    • Process -registrations for educational programs, specialized conferences and meetings.
    • Accurately and promptly process -member changes, reactivations, office information changes, new applicants, office transfers, terminations, member payments, refunds, and all other applicable requests.
    • Assist -members with electronic lockbox support by assigning keys and lockboxes and troubleshooting related problems and questions.
    • Facilitates retail sales and transactions for members.
    • Work -closely with bookkeeping/accounting/finance on all billing related matters.
      • Perform -member outreach calls and other outbound calls when necessary and/or requested. -
      • Maintain -clean and orderly lobby and kitchen areas.
        • Provide -support to set up and clean up following onsite meetings.
          • Perform -administrative duties as assigned, including, but not limited to: word processing, photocopying, data entry, and processing mailings.
            • Serve as liaison with outside bookkeeping firm:
            • Provides reports, documentation, and other information as requested.
            • Reconcile -petty cash balances and replenishes as necessary.
            • With management approval, facilitates disbursements required outside the normal timeframes and processes of the bookkeeping firm.
            • Processes and distributes incoming mail.
            • Performs other related duties as assigned. Administrative Assistant Job Requirements: -
              • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail and within deadlines.
              • Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point)
              • Experience with day-to-day use of smart phone, tablet, electronic calendar, voice mail and other existing and emerging technologies to assist with effective and efficient operations.
              • Excellent oral and written communication skills.
              • Two to three years related experience and/or training; or equivalent combination of education and experience.

Keywords: System One, Cherry Hill , Member Services Specialist, Other , Cherry Hill, New Jersey

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