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Field Auto Adjuster

Company: Allstate Insurance Company
Location: Cherry Hill
Posted on: June 14, 2022

Job Description:

The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For more than 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We dont follow the trends. We set them.Must live in South New Jersey area$1,500 New Hire Sign-on BonusJob Description:Now is an exciting time to join Allstate! One of the worlds most trusted brands is building a team of enthusiastic colleagues, who together, are helping guide customers to live a life well protected. Join us and youll have everyday opportunities to learn, grow and shape your future while pursuing your desire to do good for others.Field Auto Technical Adjuster I is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual virtually or physically inspects damage to a vehicle (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, completes total loss valuation and negotiates complex settlements with repair facilities, tow yards, customers, and estimates repair times for rental/loss of use.
A day in the life of a Field Auto Adjuster:
Communicate empathetically with customers and help them through their claim process in a fast, fair and easy mannerEfficiently write or review accurate estimates and supplements based on photos, with opportunity to learn and leverage video and or / physical inspection skills. Perform parts searchesReview, reconcile, and negotiate with, repair facilities, customers and claimantsWork in multiple workstreams (Field Inspections, Quick Foto Claims, Waivers, Virtual Assist, Tech Reviews, Total loss) Use data and analytics to problem solve and contribute to team goals by sharing ideas and opinions.Flexibility to work independently as part of a virtual team. May be required to travel to local office periodicallyThe ability to work independently starting your day from home, and traveling to various locations to restore peoples lives through outstanding customer service
Youre provided with comprehensive training:
We cover the cost to help you study for and earn your license We offer full paid virtual training plus on the job training Ongoing training opportunities for continuous improvement
Wherewill I work?
This is a field position. Candidate must live in South New Jersey area Candidates typicallystart their day from their Home Based Office andtravel to various locations within their assigned territory
Work schedule: To be determined based on business needs.
Flexible work arrangements (From home or local office where applicable)Weekend rotations with comp day
Notice of Licensing Requirement:
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license.
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
Licensing required; multiple markets preferred. Required to obtain required licenses within 60 days of hire.Job QualificationsYoure a great match for this role if you have:
You are a high school or GED graduate You have 18 months or more of Auto Estimating / Body Shop / Insurance ExperienceYou have prior experience using auto estimating programs such as: CCC One, Audatex, or MitchellYou enjoy the ability to work independently starting your day from home, and traveling to various locations to restore peoples lives through outstanding customer serviceView problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions Value providing an effortless customer service experienceAre organized and able to multi-task in a fast-paced environmentAre known for clear and professional communication both written and verbalBeing bilingual and/or having prior military experience is a plusThis position is not available for California, Alaska, and Hawaii residents
We Offer:
Salary range: $56,600 - $82,500. per year, based on experience and qualificationsNew Hire Sign on Bonus: $1,500Paid training and licensingInternet reimbursementGenerous paid time off (PTO)Tuition reimbursement Discounted gym membershipsCafeteria style health insurance plan- starts day one!401K match and pension planVolunteer opportunities + matching donationsMonthly connectivity reimbursement to offset the costs of internet and phone expensesCompany Vehicle (vehicle dependent on mileage and area of coverage) and cell phone may be provided based on business need. Visit to learn moreCompensation offered for this role is$56,600 - $82,500 per yearand is based on experience and qualifications.Good Work. Good Life. Good Hands. As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.Learn more about life at Allstate. Connect with us on , , and or watch a .

Keywords: Allstate Insurance Company, Cherry Hill , Field Auto Adjuster, Other , Cherry Hill, New Jersey

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