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Multi-Store Lead Detective

Company: Macy's
Location: Cherry hill
Posted on: May 3, 2021

Job Description:


Macys is proudly Americas Department Store. Theres a reason weve been around for 160 years. Customers come to us for fashion, value and celebration. Macys is also known for giving back to our communities. Now is an exciting time to join Macys. The face of retail is changing, and change requires innovation. Our industry-leading Asset Protection team uses the latest technology and analytics tools to reduce shortages and protect Macys bottom line. Develop your skills with opportunities to specialize in areas such as Investigations, Organized Retail Crime, and Asset Protection Training. Join a team of colleagues who are committed to excellence and leadership development.

Job Overview:

 As a Multi-Store Taskforce Lead Detective, you will support the Internal/External Investigation Program in your assigned market area; focus primarily on the identification, investigation, and apprehension of external and internal cases, as well as major crime committed against the company; and work closely with your District Manager of Investigations on developing a weekly schedule strategy, and plan for investigations.

Essential Functions:

  • Investigate all internal/external crimes committed against the company in assigned market area
  • Make external apprehensions as per policy
  • Conduct Virtual Remote Surveillances as directed
  • Make disposition decisions on criminal prosecution
  • Prepare written and investigative reports for management
  • Develop in-depth knowledge of investigative tools and surveillance equipment.
  • Handle proprietary, sensitive and confidential information

Qualifications and Competencies:

  • High School Diploma or equivalent required
  • Minimum of 2-5 years of Macys AP detective experience required, including knowledge of Macys AP and Investigation programs. 
  • Ability to effectively execute strategies. 
  • Efficient prioritizing and time management skills, including managing multiple projects simultaneously.
  • Strong leadership, investigative, and organizational skills. 
  • Ability to build partnerships. 
  • Commitment to exemplifying the highest integrity and professional business standards. 
  • Proficient with use of computers, including Windows operating system, Microsoft Office tools, and internet skills.
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful and able to adapt quickly to changing priorities 
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
  • Overnight travel may be required.

Physical Requirements:

  • Position requires prolonged periods of standing/walking around store or department
  • May occasionally involve reaching above eye level, stooping, kneeling, or crouching.  
  • Must be able to apprehend shoplifters
  • Ability to sustain long periods of time enclosed in surveillance areas. 
  • Frequently lift/move up to 30lbs


This job description is not all-inclusive, and Macys Inc. reserves the right to amend this job description at any time.  Macys Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment.  Candidates for positions in San Francisco ONLY can review their rights and the Companys obligations under SFPC Art. 49 here.  Candidates for positions in Los Angeles ONLY can review their rights and the Companys obligations under LA MC Ch. XVIII Art. 9 here.  Candidates for positions in Philadelphia ONLY can review their rights and the Companys obligations under PC Ch. 9-3500 here.


Keywords: Macy's, Cherry Hill , Multi-Store Lead Detective, Other , Cherry hill, New Jersey

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