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Operations Supervisor - Warehouse (Supply Chain/Logistics)

Company: Penske Truck Leasing
Location: Cherry Hill
Posted on: November 20, 2020

Job Description:

Job Description Description: Looking for a great career? Penske Logistics is ranked among America's Best Employers by Forbes Magazine! Position Summary: -Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation? -Do you have a proven ability to supervise processes as well as activities and tasks? -Do have a demonstrated ability and desire to succeed, grow, learn, and apply new skills? -Do you a have proven record to motivate, engage, coach, and communicate with team members? -Do you have a demonstrated ability to drive process improvement and lead change? Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of logistics professionals. We are seeking an Operations Supervisor to provide leadership to a group of approximately 20-30 warehouse associates in a variety of roles (picker/packer, cooler, totes, bagels, etc.) at a large food warehouse operation in Swedesboro, NJ. We operate in a 24/7/365 environment supporting our customer's chain of convenience store/gas stations located along the east coast. The schedule will be 4 days on 4 days off with a start time between 7am-8am, working 10 hour days. Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including, loading/unloading of trailers, cross-docking, and customer service operations in a manner consistent with company services and cost objectives. Supervise most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary. Major Responsibilities: People * Establish and sustain that all associates are trained and competent and understand how their work relates to the customers' business objectives * Establish and sustain that performance standards are communicated that are specific and measurable * Interview hourly associates and provide recommendations for hire * Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates * Motivate and engage associates by focusing on team accomplishments and recognition Operations * Conduct team meetings * Evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations. Assist in new associate training * Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift * Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution * Complete all necessary records and reports in a timely and accurate fashion Finance * Ensure compliance with financial policies and procedures such as, inventory accuracy and control, returns, damages, etc. * Understand the relationship between decision-making and profitability * Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets Safety * Ensure day-to-day management and associate activities are in alignment with the location safety strategy * Provide associates with communication, training, feedback, and direction to ensure safe performance * Ensure compliance with all applicable regulatory agencies and company policies and procedures * Conduct safety observations Growth/Customer Experience * Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily * Ensure the customer knows that we are committed to helping them meet their objectives * Determine areas that could benefit from Continuous Improvement efforts Fleet/Assets * Properly plan work assignments to ensure effective use of warehouse equipment * Work with hourly associates to ensure they understand safe and efficient operation of equipment * Work with vendors to ensure equipment is maintained * Other projects and tasks as assigned by the manager Qualifications: -Food warehouse experience preferred --High School Diploma or equivalent required --Bachelor's Degree preferred --Strong written/oral communication skills and the ability to actively listen are required --Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required --Must demonstrate ownership & responsibility to run the operation with a sense of urgency --Must have ability to connect and build rapport/relationships with associates and external customers at all levels --Must have ability to work efficiently with time management and organizational skills --Ability to manage through a problem and think and make decisions independently --Ability to drive process improvement and lead change --Experience with inventory management system preferred -Regular, predictable, full attendance is an essential function of the job --Willingness to travel as necessary, work the required schedu

Keywords: Penske Truck Leasing, Cherry Hill , Operations Supervisor - Warehouse (Supply Chain/Logistics), Other , Cherry Hill, New Jersey

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