Field Service Technician I
Company: B. BRAUN MEDICAL (US) INC
Location: Allentown
Posted on: April 16, 2025
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Job Description:
B. Braun Medical, Inc.
Company: B. BRAUN MEDICAL (US) INC
Job Posting Location: Allentown, Pennsylvania, United States
Functional Area: Field Service
Working Model: Remote
Days of Work: Friday, Thursday, Wednesday, Tuesday, Monday
Shift: 5X8
Relocation Available: No
Requisition ID: 4062
B. Braun Medical Inc., a leader in infusion therapy and pain
management, develops, manufactures, and markets innovative medical
products and services to the healthcare industry. Other key product
areas include nutrition, pharmacy admixture and compounding, ostomy
and wound care, and dialysis. The company is committed to
eliminating preventable treatment errors and enhancing patient,
clinician and environmental safety. B. Braun Medical is
headquartered in Bethlehem, Pa., and is part of the B. Braun Group
of Companies in the U.S., which includes B. Braun Interventional
Systems, Aesculap - and CAPS -.Globally, the B. Braun Group of
Companies employs more than 64,000 employees in 64 countries.
Guided by its Sharing Expertise - philosophy, B. Braun continuously
exchanges knowledge with customers, partners and clinicians to
address the critical issues of improving care and lowering costs.
To learn more about B. Braun Medical, visit www.bbraunusa.com
Aesculap, Inc., a B. Braun company, is part of a 180-year-old
global organization focused on meeting the needs of an
ever-changing healthcare community. Through close collaboration
with its customers, Aesculap provides advanced technologies for
general surgery, neurosurgery and closure technologies. Aesculap
continues a proud heritage of leadership and responsiveness as we
strive to deliver products and services that improve the quality of
patients' lives.Position Summary: Field Service Technicians are a
vital resource for the medical industry that are responsible for
cleaning, refurbishing sharpening and repairing precision surgical
instruments. Field Service Technicians I work in collaboration with
Field Service Technicians II and Senior technicians under moderate
supervision. Responsibilities: Essential Duties
- Repair Surgical instruments with the guidance of Field Service Technicians II and Senior technicians;
- Builds and maintains a positive relationship with the customer.
- Manages Customer in order to meet or exceed customer expectations.
- Partners with Sales team(s) to grow business in assigned territory.
- Accurate and timely repairs of precision surgical instruments.
- Manages all on site repairs, maintenance and testing of assigned instruments and equipment
- Diagnoses errors or technical problems and determines proper solutions, therefore must have strong problem solving skills
- Produces timely daily work orders.
- Updates customer reports as needed
- Cooperates with sales and technical teams to share information across the organization
- Comprehends customer requirements and makes appropriate recommendations
- Regular maintenance and cleaning of work area and company equipment
- Must comply with applicable ISO and FDA regulations as stated in Quality Manual
- Must embody the Company's Vision, Mission and Values
- Other duties may be assignedExpertise: Knowledge & Skills
- Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Mathematical Skills: Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Reasoning Ability: Ability to apply common sense understanding
to carry out instructions furnished in written, oral, or diagram
form. Ability to deal with problems involving several concrete
variables in standardized situations. Expertise:
Qualifications-Experience/Training/Education/Etc Required:
- Requires a high school diploma.
- Experience with machining or handling of delicate metal instruments is desirable.
- Requires clear communication to customers, colleagues and management.
- Technical degree is desirable
- Occasional overtime and changes in shift scheduling are required to suit customer needs.
- Computer knowledge is required.While performing the duties of
this job, the employee is regularly required to sit and talk or
hear. The employee frequently is required to use hands to handle or
feel and reach with hands and arms. The employee is occasionally
required to stand and walk. The employee must occasionally lift
and/or move up to 50 pounds.Responsibilities: Other Duties: The
preceding functions have been provided as examples of the types of
work performed by employees assigned to this position. To perform
this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed in this
description are representative of the knowledge, skill, and/or
ability required. Management reserves the right to add, modify,
change or rescind the work assignments of different positions due
to reasonable accommodation or other reasons. Physical Demands:
- The employee must occasionally lift and/or move up to 50
pounds. The physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Salary Range:$26.94 - $33.68#ID#LI
#EL
The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate.It is an essential function of this position for an employee to be present and in-person at the physical site(s) of our customers and potential customers. Many of our customers and potential customers are in clinical settings, including, but not limited to, hospitals, clinics, and other health care clinics (hereinafter, "Healthcare Customers"). Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers' clinical settings. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers' required process, and undergo a series of clearances. Vendor credentialing clearances include, but are not limited to, a national criminal background check, drug screening, and immunizations as determined by the vendors, which may include, but are not limited to, Influenza, Hepatitis B Virus, and COVID-19. You must fully comply with the requirements of the Healthcare Customers in your region, including any necessary proof of any vaccination. As such, all individuals in this position assigned to a Healthcare Customer with a COVID-19, Influenza, Hepatitis B Virus, or other vaccination requirement must be fully vaccinated and/or immunized in accordance with the Healthcare Customers' requirements. B. Braun Medical North America Companies complies with the Americans with Disabilities Act (ADA) and applicable laws, and on receipt of an accommodation request will engage in the interactive process to assess possible reasonable accommodation options, if any, consistent with the ADA and applicable law.B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com.Through its "Sharing Expertise -" initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Know Your Rights: Workplace Discrimination is Illegal, click here.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Compensation details: 26.94-33.68 Hourly Wage
PIf88e4be35324-37248-37376981
- The employee must occasionally lift and/or move up to 50
pounds. The physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
Keywords: B. BRAUN MEDICAL (US) INC, Cherry Hill , Field Service Technician I, IT / Software / Systems , Allentown, New Jersey
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