Field Service Engineer
Company: Orion Talent
Location: Wilmington
Posted on: April 18, 2024
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Job Description:
Title: Field Service Engineer
Location: Wilmington, DE
Shift: Day Shift
Compensation: 75k-80K, 5 hours average overtime a week.
Benefits: Comprehensive Corporate Benefits Package (Medical,
Dental, PTO, 401K), Cell phone, laptop, and company car. 10K
relocation
Travel: Local travel within assigned territory within 2 hours. 20%
overnight travel.
Position Description:
As a Field Service Engineer, you play a vital role in ensuring our
products are operating at their peak performance. You will visit
customer sites to calibrate and optimize our medical equipment,
building strong relationships with our clients and providing expert
technical support.
--- Install and service company products, including mammography,
digital mammography, bone densitometry, and mini c-arms, covering
electrical, mechanical, and software components.
--- Maintain high levels of customer satisfaction by delivering
exceptional service and support.
--- Complete all necessary service actions, system checks, and
upgrades according to company procedures.
--- Collaborate with other Field Engineers as needed to ensure
efficient service delivery.
--- Uphold regulatory requirements and quality standards to
maintain a positive customer service reputation.
Requirements:
--- Self-starter with the ability to work independently and travel
as required.
--- Strong multitasking skills, capable of setting priorities and
scheduling work effectively.
--- Analytical thinking and problem-solving abilities in
high-pressure customer environments.
--- Flexibility to work varying hours and overtime on short notice,
including being on call after regular working hours.
--- Mechanical aptitude and a commitment to professionalism.
Keywords: Orion Talent, Cherry Hill , Field Service Engineer, IT / Software / Systems , Wilmington, New Jersey
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