Field Service Technician
Company: Scantron
Location: Cherry Hill
Posted on: March 17, 2023
Job Description:
Scantron is a global, diversified company -that provides market
leading technology services to help business owners and
professionals achieve their goals. - For more than four decades,
the Scantron brand has been recognized as the trusted source for
technology services and managed print solutions. - Scantron is
headquartered in Eagan, MN, with offices in Omaha, NE and
Lancaster, PA.Why choose Scantron?
BUILD -your career with a global,
diversified company that provides market leading technology
services to help clients achieve their goals.LIVE -your passion
through a culture that actively supports community involvement and
embraces a "whole person" company benefits philosophy including a
compensation package designed for your total well-being.We have a
generous benefits package for our full-time employees, which
includes a PPO medical plan option, HSA medical plans that go with
employer contributions to an HSA Account, dental, vision,
company-paid life insurance, and company paid short- and long-term
disability coverage.Plan for your future with Scantron's 401K
savings plan with a generous company match. You are vested on your
first day of eligibility in the plan.Participate in our company
wide well-being program that also serves to lower your annual
health insurance premiums.Explore new education opportunities with
our Tuition Reimbursement Plan which covers up to $5,250.We offer
work-life flexibility, driving professional success but encouraging
time for personal pursuits. -JOB SUMMARYScantron is eagerly seeking
a Field Service Technician. Our Field Service Technicians apply
technical knowledge and experience to solve customer problems. You
will install, troubleshoot, diagnose and make repairs to various
aspects of our client's network infrastructure including data
communications equipment, servers, PCs, operating systems, printers
and other electro- mechanical devices. This position is a salaried,
non-exempt position, starting your work day at home, traveling to
various client sites primarily in the Cherry Hill, NJ area.KEY
DUTIES/RESPONSIBILITIES
- Be self-motivated and able to work effectively under minimal
supervision in the field.
- Travel to customer locations via company vehicle to diagnose,
repair, and/or replace computer hardware (PC terminals, printers,
data communication equipment) in accordance with each customer's
service agreements. -
- Manages preventative maintenance schedule in a timely and
efficient manner. -
- Assist other territories and technicians as needed which may
include travel to other metropolitan areas. -
- Takes ownership of meeting customers' business needs. -
- Coordinates activities and seeks assistance from technical
support when appropriate.
- Provides updates, status, and completion information to
manager, sales, technical support, call center, and customer via
voicemail, use of wireless call processing system, or in-person
communication. -
- Manages parts inventory in accordance with established
guidelines. - Keeps all paperwork relating to inventory and parts
management up to date. -
- Submits required paperwork in a timely, efficient, and complete
manner. -
- May be asked to train new technicians in an on-the-job manner.
-
- Attends training in Headquarters and/or outside schools to keep
abreast of new technology and hardware product developments.
-EDUCATION
- Associates degree (AA) or equivalent from two-year college or
technical school preferred.EXPERIENCE
- Two or more years related experience and/or training.PHYSICAL
REQUIREMENTS
- Must be able to lift, push, and pull up to 50 lbs. -SCANTRON IS
AN EQUAL OPPORTUNITY EMPLOYER. -All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability status, protected veteran status, or any other
characteristic protected by law.Applicants who have disabilities
may request that accommodations be made in order to complete the
selection process by contacting our People Department by emailing
Hiring@Scantron.com or calling 402.697.3044.EEO is the law. To
review your rights under Equal Employment Opportunity please visit:
-www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.Powered
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Keywords: Scantron, Cherry Hill , Field Service Technician, IT / Software / Systems , Cherry Hill, New Jersey
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