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Dental Office Team Lead / Office Manager

Company: TLC Dental Center
Location: Cherry Hill
Posted on: May 12, 2018

Job Description:

Administrative Team Leader for Busy dental office in Cherry Hill NJ We aren---t just looking for a Team Leader---we---re looking for a leader to integrate the Patient Experiences where you will find heart-warming interactions, and end each day energized by the fact that you are part of the solution to help people regain their dental health again! This motivated professional will provide foundational leadership for our front office, back office, and our doctor. We are searching for a star as our new Administrative Team Leader. You will be our Self Motivated Dynamic Manager with proven mastery of communication. Someone with a positive attitude, presents well, strong dental knowledge, and team building skills. The ideal candidate must possess exceptional interpersonal and organizational skills with an aptitude in Dentrix. The candidate MUST have: Excellent customer service skills and ability to explain dental procedures. Experience in selling treatment plans. Strong interpersonal, communication and sales skills. A warm and welcoming presentation. An outgoing personality. A self-motivated with strong work ethic. Experience: Must have strong prioritization skills, methodical thought process, and a high degree of detail orientation Happy, nurturing, engaging personality Professional, organized, detail-oriented Leads with initiative and desires to work in a forward thinking alternative healthcare environment. The responsibilities would include: Treatment planning and presentation of treatment plans to patients Handling patient concerns and issues Driving revenue Promoting patient satisfaction Training employees Managing daily operations Primary Duties: Appointment Coordination Collections Oversee patient billing Follow through on overdue patient accounts Prepare and present financial copayments to patients for upcoming procedures Oversee submission of all dental insurance claims (electronic) Follow through on secondary insurance submission Present financing options for small & large dental treatment plans (knowledge of Care Credit a plus) Weekly report to owner/management financial health of practice and achievement of weekly goals Monthly meet with owner/management on health of practice Secondary Duties: Answer phones Schedule Dental Appointments Other duties as deemed necessary by doctor/owner/manager Physical Requirements: Must be in good physical condition and able to withstand the stress and demands of an active practice. Must be able to endure many long hours of sitting. Desired Competencies: Proficiency with Dental practice management software-Dentrix Proficiency with eClaims Knowledge of Dental CDT codes and terminology Exceptional interpersonal skills Ability to work independently Ability to handle conflict and get along with people Ability to maintain outgoing, friendly attitude with patients and staff even under pressure Ability to work with interruptions and to manage multiple priorities Knowledge of organizational fprocedures and systems Ability to complete tasks within a time frame SCHEDULE: Summer Schedule Mon 11:00 am - 8:00 pm Tue 8:00 am - 4:00 pm Wed 8:00 am - 6:00 pm Thu 8:00 am - 5:00 pm Friday-Sunday Closed LOCATION: TLC 501 Kings Highway N., Cherry Hill NJ 08034 COMPENSATION: Competitive compensation, 401k, health insurance, Bonus opportunities *Please respond with a cover letter and resume, let us know why you would be an ideal candidate for this position at TLC Dental Center

Keywords: TLC Dental Center, Cherry Hill, Dental Office Team Lead / Office Manager, Hospitality & Tourism, Cherry Hill, New Jersey

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