Team Leader
Company: QDOBA Mexican Eats
Location: Cherry Hill
Posted on: July 28, 2022
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Job Description:
POSITION SUMMARY: Supports the management team in all aspects of
service, quality, cleanliness, production, and maintenance for the
restaurant during the assigned shift. Must be able to perform all
duties and responsibilities of a cook, line server, and cashier
including interacting with guests and other team members. Oversees
the preparation and creation of food, adheres to food safety
standards, and contributes to managing the overall physical
restaurant.How it's Done...PeopleTrains, develops and coaches team
members during assigned shiftAssigns activities and tasks during
shift and sets shift goalsTreats employees with respect and dignity
and regularly recognizes and rewards employeesComplies with all
state and federal labor laws and regulationsGuest ServiceInteracts
with and engages guests and other team membersCreates guest orders
as requested and ensures the accuracy of each order when working on
the service lineHolds restaurant team accountable for consistently
delivering excellent guest service and food quality in adherence
with brand systems, procedures, and food safety requirements to
provide a raveable guest experienceAdheres to food safety standards
and reports any questionable food deliveries and/or
practicesReceives food orders; cleans, organizes, and rotates items
in the walk-in coolerHelps manage inventory controlShowcases the
preparation of certain menu items in the front of the house during
peak business hoursSamples freshly prepared items as appropriate
during peak business hoursMaintains brand image by ensuring
restaurant cleanliness, maintenance, and excellent serviceIt's All
About...Keeping it RealBeing yourselfHaving a positive attitude and
a genuine desire to make others happyBeing confident yet open to
asking for supportHaving pride in who you are and what you doTaking
personal accountabilityLeading by exampleBeing a humble
leaderServing One AnotherLetting others be themselvesTreating each
other with care & respectWelcoming new members to the teamEnjoying
being part of a team and helping othersBeing dependable and
reliableBeing self-motivated and action-orientedCommunicating
effectively and positivelyHolding each other accountableNever
walking past a problemMaking recommendations for
improvementsKnowing your team and bringing out the best in
othersBeing fair, consistent and solution focusedCultivating a
sense of belongingEncouraging the right behaviorsCoaching in the
momentMaking it funCreating an environment that allows for
everyone's successServing the GuestHaving a desire to serve
othersMaking each guest feel welcome and appreciatedAnticipating
guests' needs and personalizing conversationsEnthusiastically
conveying a passion for food and sharing flavor explorationBeing
empowered to make it right for the guestBeing thoughtfully
generousModeling the standard for the guest experienceIdentifying
and solving problems before they impact the guestHaving a calm,
solution -focused approach to guest recoveryLearning & GrowingBeing
curiousTaking initiative to understand and learnApplying what you
learnSharing what you learnCoaching and developing
othersRecognizing when others need supportFocusing on your
developmentDelivering ResultsCommunicating goals and
expectationsManaging resources effectivelyEmpowering others to make
decisionsAchieving goalsRecognizing successKeeping your manager
informedPOSTION REQUIREMENTS: High school diploma or equivalent
required; age requirements may apply in order to remain in
compliance with State and Federal laws. Prior restaurant kitchen
experience is preferred. Ability to communicate in English is
required; Spanish comprehension is helpful. Fundamental reading,
writing, math and computer /POS skills are required. Must have
access to adequate transportation and complete the administrative
driving requirement. May be required to reach, bend, stoop, climb,
and/or lift up to 50 pounds. May be required to operate/access
equipment at standard heights while walking or standing during
entire shift. Hazards include, but are not limited to, slipping,
tripping, burns, cuts, abrasions, and falls. Must be willing to
work a variety of shifts, sometimes extending beyond eight hours,
based upon local operating hours. Must be able to work weekends and
holidays. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
Keywords: QDOBA Mexican Eats, Cherry Hill , Team Leader, Hospitality & Tourism , Cherry Hill, New Jersey
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