Insurance Customer Service Representative

Company: McDyer Insurance Agency LLC
Location: Cherry Hill
Posted on: June 18, 2022

Job Description:

Job Description?If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Cherry Hill insurance agency today! Our reputable insurance agency is looking for an exceptional insurance personal lines customer service representative to join our team. At McDyer Insurance Agency LLC we pride ourselves on our outstanding insurance products and customer service.

Benefits

Health InsurancePaid HolidaysBase Salary with Commissions?Bonus OpportunitiesPaid Time Off (PTO)Professional Work Environment

Responsibilities

• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Document each customer contact in eAgent.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Ask each customer for referrals and explain our referral program.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.
• Provide?exceptional customer service.
• Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.
  
  Requirements
  
  
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Confident, self-starter who works well independently.
  • Must have ability to multi-task.
  • A Property & Casualty license is preferred but will train good individual.
  • Great Customer Service Skills.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.Bilingual, fluent in both English and Spanish is beneficial.

Keywords: McDyer Insurance Agency LLC, Cherry Hill , Insurance Customer Service Representative, Hospitality & Tourism , Cherry Hill, New Jersey