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ENTRY LEVEL Customer Service / Sales / Retail TEAM LEAD (Paid Training)

Company: SlightEdge
Location: Cherry Hill
Posted on: June 17, 2022

Job Description:

SlightEdge is looking for outgoing individuals with great communication skills to join our team as customer service/sales/Retail Team Leaders. The position duties are primarily composed of sales, marketing, dealing with customers, orders, account questions, renewing contracts. No experience is needed - paid training at the entry-level position. Promotion is based on performance, -not seniority! People skills are a must! Primary responsibilities for the Team Lead - role include:

  • Representatives use tablets to reach out to customers
    • Representatives verify account information.
      • Representatives greet customers warmly and professionally, face to face sales interactions with retail customers.
        • Representatives will help to upgrade accounts.
          • Representative assists with placing customer orders, or renewing their contracts.
            • Representative answer customer questions about promotions or terms of sale.
              • Representative suggests solutions about what products meet the needs of the client.
                • Representatives inform the customer of deals and promotions.
                  • Representative utilize computer technology to handle high sales volumes and place orders.
                    • Representative work with the customer service manager to ensure proper customer service is being delivered.
                      • Representatives report to management on overall daily numbers. Job Requirements: Required Skills:
                        • Excellent communication, customer service, interpersonal, and typing skills
                          • Ability to work efficiently and effectively in a multi-task customer service environment
                            • Strong decision-making ability
                              • Problem-solving skills
                                • Strong oral communication skills including active listening
                                  • Excellent organization skills
                                    • Effective and accurate decision-making skills

Keywords: SlightEdge, Cherry Hill , ENTRY LEVEL Customer Service / Sales / Retail TEAM LEAD (Paid Training), Hospitality & Tourism , Cherry Hill, New Jersey

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