Customer Service Representative

Company: Law Firm
Location: Cherry Hill
Posted on: May 13, 2022

Job Description:

Job Description An established mid-sized regional general practice law firm servicing an international legal service plan seeks an experienced Call Center Representative. Call Center Representative responsibilities include but not limited to handling inbound and outbound calls, de-escalate situations involving dissatisfied clients, offering patient assistance and support, guide callers through troubleshooting, supporting the company compliances and protocols, process timely referrals to referral attorneys within our network database. A qualified candidate must have strong communication both written and verbal. Great active listening skills A patient and empathic attitude. Strong time management and organizational skills. Comfortable working in a fast-paced environment. Computer literacy Adaptability and flexibility. Exceptional interpersonal skills. Must be good at multi-tasking. Job Type: Full-time Hourly Pay: $15.00 Hours: Monday-Friday (35 hours per week) Ability to work remote: Yes Company Description midsize law firm

Keywords: Law Firm, Cherry Hill , Customer Service Representative, Hospitality & Tourism , Cherry Hill, New Jersey