Associate Director of Family Services and Health

Company: DREAM
Location: New York City
Posted on: February 18, 2026

Job Description:

Job Description Job Description Originally founded in 1991 as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools —growing our organization’s impact and leveling the playing field for all children. To learn more, visit wearedream.org . The Associate Director of Family Services & Health is responsible for coaching and providing supervisory guidance to Family Engagement team members (Family Advocates and ERSEA Coordinator) in order to strengthen staff capacity. The Family Services & Health Manager will work collaboratively with other Head Start and DREAM staff in order to enhance family life practices and circumstances that promote child development and well-being. Responsibilities Outcomes-Based Family Engagement Work in collaboration with DREAM Leadership to develop, implement and refine the program’s family engagement approach; Oversee and monitor family goal-setting, follow-up and coordination; analyze and act on data to ensure that families achieve significant progress on self-sufficiency goals; Ensure the implementation of a research-based Family Curriculum that extends our classroom curriculum into the family's home; Develop strategies and community partnerships to ensure that children and families’ preventive and health treatment needs are met; Engage families as leaders in building a program environment that promotes health and wellness; Coordinate with key stakeholders to execute high quality case consultation and conferencing systems to address the needs of vulnerable families and children with chronic health conditions and/or special needs; Secure long-term relationships for families to providers who will support their children’s health and well-being, and proactively support all families needs, providing on-site support and interventions. Health, Wellness, & EPSDT (Early and Periodic Screening, Diagnosis, and Treatment Health) Adherence Develop and implement annual screening plan and program-wide health and wellness campaigns; Provide guidance and supervision to the Family Engagement team to ensure that all family medical, dental, and EPSDT determinations are accurate and up-to-date and that there are robust supports for the families of children with chronic health conditions and special needs; Design and facilitate health-related trainings per Head Start, local, and state requirements. Planning, Monitoring, and Record Keeping Support the establishment and implementation of effective health-related policies and procedures; Oversee a comprehensive system of services for preventing health problems and intervening promptly when they do exist; Maintain accurate records and case notes to support positive child and family outcomes, completing data entry and periodic reporting as required; Conduct Health & Safety Audits; Maintain qualitative and quantitative quality improvement and monitoring systems in order to ensure that program strategies are executed with reliability, fidelity and quality. Eligibility, Recruitment, Selection, Enrollment & Attendance Oversee eligibility, recruitment, selection, enrollment, and attendance to ensure compliance with Head Start Performance Standards; Provide guidance and supervision to the ERSEA Coordinator to fulfill all aspects of their role including maintaining active and up to date waiting lists, filling vacancies within required timeframes, assuring that children are selected according to Head Start Performance Standards eligibility guidelines, coordinating with district collaborators, maintaining data systems, etc. Work with key stakeholders to develop and implement targeted recruitment strategies; Work with key stakeholders to ensure the on-time daily attendance of all children and implement strategies to reduce chronic absences; Review and approve applications as needed; Support program leadership to assure that all Policy Council and Board members receive ERSEA training within HSPS time requirements. Team Leadership Coach and provide supervisory guidance to Family Engagement team members in order to strengthen staff capacity; Support with hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports; Educate direct reports on all department and agency policies and procedures; Meet with direct reports regularly to identify and resolve problems, manage projects, track goals, and review work processes and procedures; Represents team and/or department at meetings, events, and training as required. Spanish-English Translation and Interpretation (preferred) Provide translation and interpretation as needed, including but not limited to translating documents, facilitating family meetings, supporting trainings, activities, and workshops for families, and enabling communication between families and staff. Additional duties related to the running of the school, network, and programs as assigned. Qualifications Bachelor’s degree, required (with a major of Family and Child Development, Public Health, Social Work or related field, preferred), Master’s degree preferred; Minimum of three years of experience working with diverse families in low income communities, required; Minimum one year of experience and a successful record of managing people, developing teams, leading organizational change, and leading projects across multiple sites, required; Bilingual (Spanish), highly preferred; Experience working in and managing Head Start programs, highly preferred; Experience executing evidence-based strategies to strengthen outcomes for children and families; Excited to take on the opportunities that come with running a growing school, approaching them with flexibility, a learning and solutions-oriented mindset; Demonstrated ability to persevere and think quickly; Willingness to be hands-on and do whatever it takes to develop and maintain an excellent school; Ability to connect with a diverse group of people and build strong relationships grounded in listening and high levels of challenge and support; Excellent written and verbal communication skills, including ability to convey complex information to a variety of audiences; A strong belief in the mission and values of DREAM, including the desire to make a difference in the lives of our students, families, and community; Obtain and maintain certification in CPR and first aid; A physical exam, fingerprinting, and a federal background check are required for this position. Working Expectations The Associate Director of Family Services & Health will work 5 days a week in person at any of our three locations in East Harlem and the South Bronx. Start date: Immediate Benefits and Paid Time Off We offer comprehensive benefits including: Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children; The ability to select between a variety of medical plans according to what best suits the employee’s needs; Dental and vision plans; Disability benefits; Life insurance; Up to 12 weeks fully paid of Parental Leave; Flexible spending account options; Pre-tax commuter benefits (parking and transit); Fitness and entertainment discounts; A variety of support through our employee assistance program (EAP); 403(b) retirement plan with employer match starting at 4% after one year, with increases tied to DREAM tenure; Referral, performance, and tenure milestone bonuses; Discounted school meals through our in-house Scratch Food Program; Tuition reimbursement support; Access to a professional development fund; All full-time Network Support Team employees are eligible for approximately 48 days off throughout the year including holidays, sick days, personal days and summer Fridays. Benefits are subject to change. Compensation DREAM offers a competitive salary commensurate with relevant experience. The incoming annual salary range for this position is $105,000 - $115,000. New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role. All regular employees receive annual compensation increases and have the opportunity to earn both performance- and tenure-based bonuses. Because we value tenure in each role, our salary ranges are not capped. DREAM Maxims All Kids Can. This Kid Can. DREAM is Family. Fun is a Serious Value. Teamwork Makes the DREAM Work. Fail. Persist. Exceed. DREAM Big. Applying to DREAM We know applying for a new job can be a daunting process. In addition, studies have shown that historically underrepresented individuals often only apply to roles if they meet 100% of the qualifications. We encourage all applications! You may be just the person we need. If you have any questions about your application or interview process, do not hesitate to ask your recruiter; we are here to help! DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact your recruiter. If you are a current DREAM employee, please click here to review our Internal Selection Process before applying. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Keywords: DREAM, Cherry Hill , Associate Director of Family Services and Health, Healthcare , New York City, New Jersey