Entitlement Specialist

Company: Acacia Network
Location: New York City
Posted on: February 18, 2026

Job Description:

Job Description Job Description MISSION STATEMENT: Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW: The Entitlements Specialist role is to ensure patients are financially cleared for admission. Interview and review prospective applicants for Public Assistance, Medicaid or SSI. Monitor and dis-enroll patients who qualify to be exempt from Managed Care. Ensure patients recertify their case with HRA. This position includes no managerial or supervisory responsibilities. KEY ESSENTIAL FUNCTIONS: Establish linkages and maintain solid working relationships with local Social Security Office and Human Resources centers Work with Acacia Staff to ensure all Residents are in receipt of all entitlements they may be eligible for. Assist in applying for, re-certifying and/or re-enrolment with City, State and Federal entitlement programs. Directly work with various programs having difficulty in resolving entitlement issues. Provide accurate, complete, and timely documentation of supportive social services and consumer progression toward securing payments at all programs. Participates in professional development activities such as in-service training, seminars, webinars, and conferences as needed. Ensure patients are financially cleared prior to admission. Ensure applications are submitted timely to HRA. Monitor patient accounts to ensure appropriate timeframes are met. Keep records of submitted applications and prepare month end reports. REQUIREMENTS: High School Diploma or GED required. Associate/BA Degree preferred Medicaid, SSI and Public Assistance experience preferred Knowledge of federal and state benefit programs. Minimum 2 years of experience in HRA Public Assistance, Food Stamp, Medicaid, managed care plans, Supplemental Social Income (SSI), Social Security Disability Insurance (SSDI) application process and regulations Effective communication, proficient computer skills, including MS Office suite (Word and Excel). Strong communication skills both written and verbal. Strong interpersonal, organizational and communications skills. Must be able to travel to the other site Must be able to perform repetitive tasks with supervisory oversight. Must be able to work in a multi-tasked environment. Bilingual in Spanish is a plus. WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Keywords: Acacia Network, Cherry Hill , Entitlement Specialist, Healthcare , New York City, New Jersey