Dental Treatment Coordinator
Company: ProSmile
Location: Cherry Hill
Posted on: August 7, 2022
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Job Description:
Job Description Specialty: Orthodontics ABOUT US: We are a
Dental Practice devoted to providing patients with the personal
attention and gentle care that they deserve. We are committed to
providing employees a collaborative work environment with ongoing
mentorship and training opportunities for their personal and
professional growth. We are currently seeking a compassionate and
dedicated candidate to fill our Orthodontic Treatment Coordinator
position. The ideal Orthodontic Treatment Coordinator possesses the
willingness to facilitate solutions to patient's dental health
needs, demonstrates exceptional customer service skills, all while
maintaining a professional and outgoing demeanor. We would like to
ensure that prospective candidates can rest assure that we are very
committed to the health and safety of our staff and patients and
that we are continuously improving our protocols during the
COVID-19 pandemic. We offer above industry standard Personal
Protective Equipment (PPE) to all our staff members, enforce social
distancing policies within staff and patient areas, ensure frequent
disinfection of office and surfaces, and monitor staff and patient
temperatures before they enter the office. We are actively
adjusting our protocols to exceed minimum requirements from the CDC
to ensure a safe and healthy environment for everyone. BENEFITS:
Our staff work diligently to deliver quality care to our patients.
They are the key to fulfilling our mission Perks of being part of a
team who is keen to their individual growth, our staff members can
enjoy our unique benefits package including: We provide above
industry standards for Personal Protective Equipment (PPE)
Competitive pay Health & Dental insurance Dental discounts PTO Paid
Holidays 401k Opportunities for growth Continuing education
Flexible schedule Training support Fun and collaborative
environment DUTIES & RESPONSIBILITIES: Internalize the role of
patient concierge, build trust by demonstrating the attitude of
care and service Make welcome calls to all new patients, answer
initial questions, set and manage expectations for the first visit
Proactively receive patients on their first visit, assist with new
patient paperwork and welcome packets, and ensure smooth patient
flow throughout the visit Present and explain all treatment plans
involving out of pocket costs to patients Continuously assist
patients in offering (payment plans including) Care Credit payment
options. Ensure effective communication when explaining financial
options. Take ownership for all treatment, payment, and appointment
related needs and inquiries from patients in person and over the
phone Check patients in and out, schedule and confirm patient
appointments, and handle patient paperwork including patient
charts, referrals, appointment cards, and welcome packets, etc.
SKILLS & QUALIFICATIONS: Excellent written and oral communication
skills Professional and compassionate demeanor Enthusiastic and
outgoing personality Willingness to go above and beyond to ensure
patient satisfaction Computer competent and ability to work a
multi-line phone system SCHEDULE: Full-Time Specialty: Orthodontics
ABOUT US: We are a Dental Practice devoted to providing patients
with the personal attention and gentle care that they deserve. We
are committed to providing employees a collaborative work
environment with ongoing mentorship and training opportunities for
their personal and professional growth. We are currently seeking a
compassionate and dedicated candidate to fill our Orthodontic
Treatment Coordinator position. The ideal Orthodontic Treatment
Coordinator possesses the willingness to facilitate solutions to
patient's dental health needs, demonstrates exceptional customer
service skills, all while maintaining a professional and outgoing
demeanor. We would like to ensure that prospective candidates can
rest assure that we are very committed to the health and safety of
our staff and patients and that we are continuously improving our
protocols during the COVID-19 pandemic. We offer above industry
standard Personal Protective Equipment (PPE) to all our staff
members, enforce social distancing policies within staff and
patient areas, ensure frequent disinfection of office and surfaces,
and monitor staff and patient temperatures before they enter the
office. We are actively adjusting our protocols to exceed minimum
requirements from the CDC to ensure a safe and healthy environment
for everyone. BENEFITS: Our staff work diligently to deliver
quality care to our patients. They are the key to fulfilling our
mission Perks of being part of a team who is keen to their
individual growth, our staff members can enjoy our unique benefits
package including: We provide above industry standards for Personal
Protective Equipment (PPE) Competitive pay Health & Dental
insurance Dental discounts PTO Paid Holidays 401k Opportunities for
growth Continuing education Flexible schedule Training support Fun
and collaborative environment DUTIES & RESPONSIBILITIES:
Internalize the role of patient concierge, build trust by
demonstrating the attitude of care and service Make welcome calls
to all new patients, answer initial questions, set and manage
expectations for the first visit Proactively receive patients on
their first visit, assist with new patient paperwork and welcome
packets, and ensure smooth patient flow throughout the visit
Present and explain all treatment plans involving out of pocket
costs to patients Continuously assist patients in offering (payment
plans including) Care Credit payment options. Ensure effective
communication when explaining financial options. Take ownership for
all treatment, payment, and appointment related needs and inquiries
from patients in person and over the phone Check patients in and
out, schedule and confirm patient appointments, and handle patient
paperwork including patient charts, referrals, appointment cards,
and welcome packets, etc. SKILLS & QUALIFICATIONS: Excellent
written and oral communication skills Professional and
compassionate demeanor Enthusiastic and outgoing personality
Willingness to go above and beyond to ensure patient satisfaction
Computer competent and ability to work a multi-line phone system
SCHEDULE: Part-Time Powered by JazzHR sh3D5c4BmZ
Keywords: ProSmile, Cherry Hill , Dental Treatment Coordinator, Healthcare , Cherry Hill, New Jersey
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