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Senior Business Support Manager

Company: TD Bank Group
Location: Cherry Hill
Posted on: June 8, 2019

Job Description:

Company Overview About TD Bank, America's Most Convenient Bank-- TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth--, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit . Find TD Bank on Facebook at and on Twitter at . TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit . Job Description Lead and manage a team ranging in size of business application management professionals or project delivery team ensuring timely and effective business support for operations and application project delivery and change initiatives. May also be expected to lead a team of Application managers / or an ecosystem of interconnected applications with in a segment or enterprise functional group. Requirements ---Lead and manage end-to-end coordination of business and technology solutions or services delivery with a clear focus on strategic planning, schedule management, scope, change and issues management, communication; overall resourcing and financial costs on a longer-term basis on behalf of business team. ---Comfortable and capable of supporting a complex segment Finance business functional area. --- Readiness to direct or manage large-scale initiatives across multiple technology application and businesses processes, involving significant scope and complexity impacting supported business team. --- Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements --- Working knowledge of general bank policies, programs and procedures and financial/accounting practices. --- Lead business management function, including reporting routines, financial management --- Manage end to end coordination of cross-application releases for process end to end validation; with focus on UAT planning and test resource scheduling. --- Partner with executives and the business to deliver a strategic agenda, monitor performance and manage costs --- Develop robust and consistent communication and engagement plans for the executives and teams supported --- Understand the linkage of programs and projects to business strategy and portfolio priorities; ensure roadmaps are translated into robust delivery milestones

  • Must be eligible for employment under regulatory standards applicable to the position. Qualifications ---Undergraduate degree or technical certificate ---10+ years relevant experience ---Preferred prior experience handling multiple facets of an end to end business: financial management, project oversight, governance, operations and technology management, and strategy initiatives ---Knowledge of function policies, procedures and practices ---Analytical and program solving skills are required ---Knowledge of current and emerging competitor and market trends ---Skill in mentoring, coaching and performance management ---Skill in using analytical software tools, data analysis methods and reporting techniques --- Skill in using computer applications including MS Office --- Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives --- Ability to communicate effectively in both oral and written form ---Ability to work collaboratively and build relationships across teams and functions ---Ability to work successfully as a member of a team and independently ---Ability to exercise sound judgement in making decisions ---Ability to analyze, organize and prioritize work while meeting multiple deadlines ---Ability handle confidential information with discretion ---Ability to contribute to strategic direction of the function and provide advice to senior leadership ---Ability to forecast initiatives and demand in order to develop annual strategic plan Hours 8:30am - 5:00pm Inclusiveness At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential. If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process. EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. Senior Business Support Manager

Keywords: TD Bank Group, Cherry Hill , Senior Business Support Manager, Executive , Cherry Hill, New Jersey

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