Manager, Sales Engineering
Company: Comcast Corporation
Location: Cherry Hill
Posted on: October 29, 2024
Job Description:
Comcast brings together the best in media and technology. We
drive innovation to create the world's best entertainment and
online experiences. As a Fortune 50 leader, we set the pace in a
variety of innovative and fascinating businesses and create career
opportunities across a wide range of locations and disciplines. We
are at the forefront of change and move at an amazing pace, thanks
to our remarkable people, who bring cutting-edge products and
services to life for millions of customers every day. If you share
in our passion for teamwork, our vision to revolutionize industries
and our goal to lead the future in media and technology, we want
you to fast-forward your career at Comcast.Job SummaryResponsible
for leading the Client/Sales Engineering teams selling Comcast High
Capacity Ethernet Networks, Internet, Video and Advanced Voice
based services to Enterprise/Metro E, Mid-Market and National
Accounts. May manage a team including exempt and non-exempt
employees. Provides subject matter guidance to employees as
required. Develops processes and procedures to drive department
efficiencies. Assists in development and meeting of departmental
budget.Job DescriptionCore Responsibilities
- Drive Comcast Business Class sales by leading, coaching and
developing a sales engineering team.
- Develop and implement processes and procedures to improve sales
effectiveness and reduce cycle time.
- Act as a subject matter expert for all Comcast Business
Service's products and services.
- Facilitate the collaboration between the sales engineering
team, National Engineering and Technical Operations (NETO).
- Manage external equipment vendor relationships, as needed, to
elevate the knowledge base of the field technical teams.
- Stay abreast of competitive landscape and emerging technologies
to best position Comcast in the marketplace.
- Consistent exercise of independent judgment and discretion in
matters of significance.
- Regular, consistent and punctual attendance. Must be able to
work nights and weekends, variable schedule(s) and overtime as
necessary.
- Other duties and responsibilities as assigned.Employees at all
levels are expected to:
- Understand our Operating Principles; make them the guidelines
for how you do your job.
- Own the customer experience - think and act in ways that put
our customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and
services.
- Know your stuff - be enthusiastic learners, users and advocates
of our game-changing technology, products and services, especially
our digital tools and experiences.
- Win as a team - make big things happen by working together and
being open to new ideas.
- Be an active part of the Net Promoter System - a way of working
that brings more employee and customer feedback into the company -
by joining huddles, making call backs and helping us elevate
opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and
our communities.Disclaimer:
- This information has been designed to indicate the general
nature and level of work performed by employees in this role. It is
not designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities and
qualifications.Comcast is proud to be an equal opportunity
workplace. We will consider all qualified applicants for employment
without regard to race, color, religion, age, sex, sexual
orientation, gender identity, national origin, disability, veteran
status, genetic information, or any other basis protected by
applicable law.Skills:Customer Experience (CX); Customer Feedback;
Teamwork; Sales Engineering; CommunicationBase pay is one part of
the Total Rewards that Comcast provides to compensate and recognize
employees for their work. Most sales positions are eligible for a
Commission under the terms of an applicable plan, while most
non-sales positions are eligible for a Bonus. Additionally, Comcast
provides best-in-class Benefits to eligible employees. We believe
that benefits should connect you to the support you need when it
matters most, and should help you care for those who matter most.
That's why we provide an array of options, expert guidance and
always-on tools, that are personalized to meet the needs of your
reality - to help support you physically, financially and
emotionally through the big milestones and in your everyday life.
Please visit the on our careers site for more
details.EducationBachelor's DegreeWhile possessing the stated
degree is preferred, Comcast also may consider applicants who hold
some combination of coursework and experience, or who have
extensive related professional experience.Relevant Work
Experience5-7 Years
Keywords: Comcast Corporation, Cherry Hill , Manager, Sales Engineering, Executive , Cherry Hill, New Jersey
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