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Field Service Engineer

Company: Orion Talent
Location: Cherry Hill
Posted on: July 9, 2024

Job Description:

Position Details:
Title: Field Service Engineer
Location: Cherry Hill, NJ. (Will service Burlington, NJ, Cherry Hill, NJ and South NJ). Must live within an hour of these locations.
Shift: 8AM-430PM; Occasional weekend shift.
Compensation: $28/hr. Overtime is available. Annual bonus up to $12,00 performance based.
Benefits: Benefits including but not limited to medical, dental, vision and many more! Company vehicle provided along with fuel card, tools, iPad, Laptop, phone and company uniform allowance.
Travel: Daily local travel. Will be initial training in Atlanta, GA.

Position Description:
As a Field Service Engineer, you are the eyes and ears of the company when providing service and support through customer interactions. Within your role, you will:
--- Provide ongoing care and support for our customer's equipment
--- Install our products and solutions at customer locations
--- Diagnose and resolve challenges and problems
--- Become a trusted advisor and partner for our customers, to develop excellent relationships.
--- Extend our company footprint in the market by promoting our service agreements and newer technology.

--- Minimum 1-year mechanical experience and customer support
--- Good DMV record
--- Problem-solve using available resources and creative solutions to resolve customer issues and will know when to ask for help
--- Partner with customers to assess their needs, manage their expectations, and drive results
--- Proactively listen to customers, anticipate their needs, follow through, and work towards a mutually agreeable solution
--- Collaborate with teammates, managers and customers

Keywords: Orion Talent, Cherry Hill , Field Service Engineer, Engineering , Cherry Hill, New Jersey

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