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Help Desk Engineer

Company: TWO95 International, Inc
Location: Cherry Hill
Posted on: November 22, 2021

Job Description:

Title: HelpDesk Engineer Work Type: Cherry Hill, NJ Duration: Fulltime with our client Salary: $Market Job Description: Provide Help Desk Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices. When necessary provide onsite support. Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents. Troubleshoot and resolve system hardware and software problems. Triage and identify issues related to routing, switching, activity directory, DHCP and DNS. Document processes and procedures as required. Manage and maintain our customers networks. Required to be part of the on call schedule. Performs other duties and responsibilities as assigned by the MSP Manager.

Keywords: TWO95 International, Inc, Cherry Hill , Help Desk Engineer, Engineering , Cherry Hill, New Jersey

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