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Administrative Assistant - Installation Department

Company: Avalon Flooring
Location: Cherry Hill
Posted on: November 24, 2022

Job Description:

Administrative Assistant - Installation Department- Cherry Hill, NJ (Corporate) How you'll make a meaningful impact as an Avalon Flooring Installation Assistant: Our success relies on the positive, can-do attitude of each member of the Avalon team. The Installation Assistant role is integral in delivering exceptional customer service and other clerical and administrative duties to support our installation team Joining Avalon Flooring brings the following perks and benefits to support you in your personal and professional journey: $20.00 per hour, paid bi-weekly 401(k) with match to help you invest in your future and shares in our company through our Employee Stock Ownership Program (ESOP) Medical, Dental and Vision insurance - multiple plan options available to support your needs Flexible Spending Accounts (FSA) to help you pay for medical, dependent and transit expenses tax free Company-paid life and disability plus supplemental life with access to our employee assistance program to support you and your family 5 sick days, 10 vacation days and 6 paid holidays to support you in having an active life outside of work On the job training to ensure you're well equipped to succeed Room for career development and advancement Consistent hours to support work/life balance Employee store discounts and more perks Here is what you can expect in your role - also known as responsibilities: Assist Installation Managers with scheduling the installations by contacting customers and installers and by pre-scheduling with sales personnel Call customers the day before a scheduled installation to confirm the installation, review our COD policy, and review any other preparations that the customer will need to complete before the installation Call customers to collect unpaid CODs Review subcontractor invoices, reconcile with purchase orders and forward to the accounting department for payment Assemble job sheets and enter orders as necessary Post payments and process credit card payments received by the installation department. Reconcile cash/credit card receipts and forward reconciliation paperwork to the accounting department daily Check for and assign stock for installations when necessary Maintain an organized filing system of open and closed installation orders Prepares deposit clips and makes bank deposits Answering phones and directing to appropriate party Researches availability of special order material Orders office supplies and maintains office equipment Process and track travel expense reimbursements for ceramic estimators/managers Invoices jobs and mails invoices as required What You Bring to the Table: Commitment to embodying our values that are grounded in our company's history, culture, and ethos: Do the Right Thing - Always using sound judgement, even when no one is looking Dedicate Yourself to Excellence - Doing what needs to be done, as well as it can possibly be done Be Larger than Life - Using your entrepreneurial spirit to create opportunities others wish they'd thought of first High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience Proficiency in MS Office - Word, Excel and Outlook Demonstrated customer service experience A sense of urgency and strong work ethic Strong communication and listening skills to develop trusting relationships with co-workers and customers Patience and grace in managing difficult or emotional customer situations The ability to stay positive and calm in a fast-paced environment A warm, compassionate and team-focused approach Able to identify and solve problems in a timely manner, gather and analyze information skillfully, and develop alternative solutions Ability to embrace change within the company and any specific role The ability to work a 5-day week - Monday-Friday, 8:00am-4:30pm Why you'll love working with us: We are committed to cultivating an environment where our team members love where they work and respect their colleagues as well as one that creates and maintains an inclusive work environment for all employees. We support diversity, equity, inclusion and belonging. We focus on our people first and demonstrate behaviors that represent our employee focused workplace that provides opportunities for growth and advancement within the company. Visit our Indeed career page or navigate to to obtain more information on our team!_ All offers of employment are contingent upon clean background check _Job Type: Full-timePay: $20.00 per hourBenefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insuranceSchedule: 8 hour shift Monday to FridayExperience: Microsoft Office: 2 years (Preferred) Customer service: 2 years (Preferred)Work Location: One location

Keywords: Avalon Flooring, Cherry Hill , Administrative Assistant - Installation Department, Administration, Clerical , Cherry Hill, New Jersey

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