Head of Business Operations - Remote
Company: Jazz Pharmaceuticals
Location: Philadelphia
Posted on: May 7, 2024
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Job Description:
If you are a Jazz employee please apply via the Internal Career
site Jazz Pharmaceuticals plc (NASDAQ: JAZZ) is a global
biopharmaceutical company whose purpose is to innovate to transform
the lives of patients and their families. We are dedicated to
developing life-changing medicines for people with serious diseases
- often with limited or no therapeutic options. We have a diverse
portfolio of marketed medicines and novel product candidates, from
early- to late-stage development, in neuroscience and oncology. We
actively explore new options for patients including novel
compounds, small molecules and biologics, and through cannabinoid
science and innovative delivery technologies. Jazz is headquartered
in Dublin, Ireland and has employees around the globe, serving
patients in nearly 75 countries. For more information, please visit
and follow @JazzPharma on Twitter.
The Manager, Data Management & Operations will bring data
management experience and technical skills to manage the end-to-end
life cycle of commercial data. The Data Management and Operations
Role function is to set up proactive data quality checks, act as
data stewards, focused on the day-to-day data operations &
management tasks. This work will require collaboration with many
partners, including other data teams, Analytics & Insights, IS,
Medical, Field Analytics and Operations, and Commercial Teams. The
individual has responsibility for integrating multiple data sources
and run analysis based on the consolidated data. A successful
candidate will have strong technical abilities with Alteryx,
Tableau, SQL or R or Python, and Excel. They will be able to clean
raw data files, merge and join tables, and run statistical queries
and summarize the data. The Manager, Data Management & Operations
reports into the Director, Data Strategy and Management (within US
Business Operations).
The position is part of Business Operations and will work with
external and internal data management and information systems in
support of the US organization. The role will be closely aligned to
the US Commercial IS team to ingest data, maintain, and enhance
data quality, structure the data for business consumption, and
commercial systems management. The ability to independently manage
multiple deliverables and shifting priorities with strong skills in
project management, collaboration, decision making, and
communication will be key to success.
Success will be determined by the individual's ability to
demonstrate exceptional communication, planning, strategy, program
management, and organizational skills, with the ability to
successfully drive multiple concurrent initiatives.
Data Management (Internal and External):
Collaborate with commercial, brand, and other functional areas to
identify data sources needed to support brands, enable reporting on
key metrics and inform business decision
Develop SOPs and systems to ensure that reporting, storage, and
handling of data sources meet compliance requirements
Oversees maintenance of business rules and Data Quality Management
activities to align with up/downstream data needs/changes
Ensures operational compliance by implementing controls in
organization systems and processes
Performs proactive and ad-hoc data quality management checks to
ensure data flows are fit for purpose and delivering accurate
data
Maintains list of data restrictions and compliance
considerations
Data Integration & Analysis:
Partner with IS to ingest, standardize, and store data across all
data feeds (internal and third party)
Execute on request management processes (system) to prioritize and
respond to data inquiries in alignment with business needs
Field Analytics and Operations / Analytics and Insights Support
Understanding of Activity Based data from systems such as Veeva
CRM, Pharmaceutical Prescription (Rx) data and Specialty Pharmacy
data to help support analytic teams
Understanding of Tableau to assist in creating Dashboards for
cross-functional teams
Ability to use SQL, Python, etc. to work with cross-functional
teams to accurately apply business rules to create and pull data
cohorts and segments
Master Data Management / Governance:
Institutionalize best practices for data usage across all brands
and commercial projects
Ensure that data collected internally and externally meets quality
standards. Improve and enhance data quality checks
Execute the business needs and requirements for master data
management related to customer profiles, product hierarchy,
territory alignments / mappings etc.
Manage data governance processes focusing on quality, consistency,
usability, and availability of customer, product, territory
alignments, etc. to the business and downstream systems
Vendor Management experience
Manage multiple projects and deliver consistently to the
expectations of different stakeholders
Build strong partnerships and relationships, across the
organization and externally, that lead to the highest levels of
collaboration and effectiveness
Demonstrate the ability to influence multiple stakeholders to
ensure a high-level of team involvement in key business decisions
while working effectively with business partners
Work with Business Teams to understand the KPIs and Key Metrics and
work with the IS team to build out the Business Ready Layers within
the Jazz IS infrastructure
Utilizing Technical / Coding Skills to help pull data from Business
Ready Layers (BRLs) to support cross-functional teams to drive
insights
Leverage tools such as Alteryx to create data flow and cohort
creations
Create visualizations and automated workstreams using Tableau to
help cross functional teams create the insights and story for sales
and marketing leadership teams
Experience with commercial pharmaceutical systems and platforms,
business analytics solutions, data warehouse and reporting, and
master data management
- Strong commercial business and technology acumen
- Excellent communication, facilitation, influence, change
management and consensus building skills
- Experience within the Oncology, Sleep, and Epilepsy markets
- Data Management and Governance experience required
- Meticulous, highly organized, and self-directed approach to work,
including the ability to handle multiple projects simultaneously
and prioritize competing tasks in time-constrained situations
- Proficiency with Excel, PowerPoint, and Word. Experience with
Tableau, Alteryx, Veeva, and MDM is a plus.
-6+ years in sales analytics, operations, and/or commercial IT,
preferably in the pharmaceutical/biotech industry
Bachelor's Degree required.
Jazz Pharmaceuticals is an equal opportunity/affirmative action
employer and all qualified applicants will receive consideration
for employment
without regard to race, color, religion, sex, national origin,
disability status, protected veteran status, or any characteristic
protected by law.
Jazz Pharmaceuticals, Inc. is committed to fair and equitable
compensation practices and we strive to provide employees with
total compensation packages that are market competitive.
The successful candidate may also be eligible for a discretionary
annual cash bonus or incentive compensation (depending on the
role), in accordance with the terms of the Company's Global Cash
Bonus Plan or Incentive Compensation Plan, as well as discretionary
equity grants in accordance with Jazz's Long Term Equity Incentive
Plan.
The successful candidate will also be eligible to participate in
various benefits offerings, including, but not limited to, medical,
dental and vision insurance, 401k retirement savings plan, and
flexible paid vacation.
Keywords: Jazz Pharmaceuticals, Cherry Hill , Head of Business Operations - Remote, Other , Philadelphia, New Jersey
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