Fragrance and Beauty Advisor, Bergdorf Goodman NYC
Company: Disability Solutions
Location: New York
Posted on: May 19, 2024
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Job Description:
Fragrance and Beauty Advisor, Bergdorf Goodman NYCAt CHANEL, we
are focused on creating an inclusive culture that nurtures personal
growth, contributing to collective progress. We believe the
uniqueness of each individual increases the diversity,
complementarity, and effectiveness of our teams. We strongly
encourage your application, as we value the perspective,
experience, and potential you could bring to CHANEL. About the
role: As a Fragrance & Beauty Advisor, you are the ultimate CHANEL
brand ambassador. You lead by example and treat all clients with
the utmost respect, ensuring they feel welcome, confident and at
ease. You have an understanding that your role goes beyond
completing a transaction. You have emotional intelligence - the
ability to develop strong, long-lasting relationships, and the
intuition to provide consistent and extraordinary experiences for
both internal and external clients. What impact you can create at
CHANEL: PEOPLE & BUSINESS DEVELOPMENT Contributes to building the
business by achieving sales targets, using all levers such as
product services, data capture to loyalize, recruit and grow client
return rate. Attends seasonal seminars hosted by Education
Executives and utilizes the Inside Beauty learning.Application on a
daily basis to implement all learnings into your day-to-day. Is
curious to learn more to nourish a beauty culture, being proactive
in learning. Has solid knowledge of the Brand, its heritage and
know-how, and shares it with clients and the team. Knows and
understands business challenges and maintains discretion about all
areas of the business. Develop a strong understanding of the
retailer ' s client system to best utilize for customer outreach
and retention. Collaborates with team members to ensure a
harmonious at-counter experience. CLIENT EXPERIENCE Successfully
provides superior service to every client, every day through the
CHANEL service ritual.Deepens client relationships and loyalty
through personal connection and building trust.Grows and enhances
business by achieving clienteling targets.Demonstrates and executes
exclusive services.Upholds an omni-channel mindset to directly
benefit the client, produces a seamless experience from in store to
online and vice versa.Addresses and successfully resolves client
situations according to company philosophy and standards.Partners
with the appropriate teams and individuals as needed. You are
energized by: Modeling brand image expectations in terms of image
code and service behaviors as a brand ambassador to all
audiences.Ensuring that the work area is clean, tidy, hygienic, and
professional at all times, knowing and respecting Visual
Merchandising guidelines.Having a positive attitude, communicating
with the team and the manager on a regular basis and has a sense of
ethics and integrity.Treating others with respect, acknowledges
cultural differences, and learning from those differences.Creating
a welcoming, service-oriented environment that is customer
centricBeing an enthusiastic team player What you will bring to the
team: Ability to thrive in a team environment and work
collaborativelyUnderstanding of, and passion for client
experienceExcellent communication skillsForeign language skills are
preferred but not requiredPassion for the House of CHANEL, its
history, product offerings, and commitment to social and cultural
initiativesCuriosity and desire to learn and grow professionally
within the world of CHANELArticulate and knowledgeable about both
cosmetics and fragrance.Flexible: adaptable to scheduling changes,
new ideas and direction. Position Logistics: Service oriented,
expressing genuine concern for customers' needs. An excellent
listener. Articulate and knowledgeable about both cosmetics and
fragrance. Flexible: adaptable to scheduling changes, new ideas and
direction. Confident and professional, striving for
excellence.Ability to develop customer relationships and employ
effective follow-up techniques to enhance customer loyalty and
retention.Positive attitude and proactive approach to enhancing the
work environment.Desire for continuous improvement, including
actively seeking feedback for personal growth and
development.Ability to lift-up to 10-20 pounds and stand for
extended periods of time throughout the day.Assisting in all
retailer sales functions as it pertains to the cosmetics
floorModeling brand image expectations in alignment with Chanel
grooming guidelinesDemonstrate good judgement in all decision
making. Compensation: The anticipated base salary range for this
position is 23.90 through 29.50. Base salary is one component of
the total compensation for this position. Other forms of variable
pay will be offered for this position. Other components will
include bonus potential, benefits, and/or perks. Benefits and
Perks: Wellbeing resources include dedicated paid time off for
wellbeing (Wellbeing Days in Retail) and a Wellbeing fundFamily and
care giving benefits (inclusive of parental leave, fertility
support, MilkStork, and Care.com Membership)Generous paid time off
policies to include vacation, holiday, sick and volunteer days401K
and other incentivesRobust healthcare offerings; medical, dental,
vision, MDLIVE (virtual care), One Medical, Flexible Spending
Accounts (Health Care & Dependent Care), Health Savings Account and
Employee Assistance ProgramLife insurance, Accidental Death &
Dismemberment, Short Term Disability, Long Term Disability, Health
Advocate, International Business Travel Accident & Medical, and
Commuter Transit & Parking Retail/Field/Boutique positions:
Workplace Essential: Front of House: Full-time in-store and
in-person presence required to support client sales and client
service deliver elevated client service to drive business results.
*Chanel, Inc. reserves the right to edit, change, or make
exceptions on designations where circumstances where deemed
appropriate. Additional Information: CHANEL is a private company
whose values are grounded in creating the conditions for people to
perform at their best and feel fulfilled and confident in their
work. We offer a unique work environment where individuals are
encouraged to better understand the brand, the business, and
motivations, so that together we can unlock the possibilities of
growth. This is reflected in: Diversity and Inclusion: At CHANEL,
we are intentional in promoting Diversity & Inclusion. We foster
respect, empathy, and dignity for all. We believe strongly that the
diversity of our people across the full spectrum of human
differences is essential to our organization and the connections we
have with each other and our clients.We offer Employee Resource
Groups in the US that are voluntary, open to all, employee-led
groups formed around a shared identity or lived experience, whose
aim is to foster a diverse, inclusive, and equitable community
aligned with the values and missions of the communities they
support. CHANEL Community: CHANEL Community empowers our employees
to channel their passions, talents and sense of purpose to
contribute to and learn from our communities.Employees are
encouraged to take time off annually to volunteer through CHANEL
Community. CHANEL also matches employee donations to select
charitable organizations. Fondation CHANEL: Since 2011, Fondation
CHANEL's mission is for women and girls to be free to shape their
own destiny. Through multi-year partnerships with financial and
technical support, Fondation CHANEL is committed to improving the
safety and autonomy of women and adolescent girls around the world,
impacting over a million women and girls in its first 10 years. For
more information, please navigate to the Fondation CHANEL website
here . Sustainability: CHANEL Mission 1.5-- is our climate action
plan. It is focused on transforming the business in line with the
ambitions of the Paris Agreement on climate change to limit the
average global mean temperature increase to 1.5 degrees Celsius
above preindustrial levels.Employees are encouraged to contribute
to our US Sustainability efforts at the corporate level and within
the divisions, through organized taskforces and initiatives. Arts
and Culture: We are committed to extending our legacy of cultural
engagement. Global support includes the CHANEL Culture Fund, which
supports a select group of leading art culture institutions across
the globe, and the CHANEL Next Prize for the next generation of
creative talent. US support currently includes Annual sponsorship
of the MoMA film program, Tribeca Film Festival programs and
Through Her Lens, Support of the Academy Gold Fellowship for Women
and Sponsorship of the BAAND Together Dance Festival at Lincoln
Center. Career and Leadership Development: We have dedicated
in-house teams focused on supporting the onboarding of employees,
developing leadership skills via custom programs like Imagine
CHANEL People, Heart of Leadership and group and individual
coaching, and blended online and live classes offered on our Bloom
platform and by skilled trainers, such as Shape Your Career, to
develop career building skills. *CHANEL benefits and perks are
dependent on eligibility and subject to modification by CHANEL at
any time.
Keywords: Disability Solutions, Cherry Hill , Fragrance and Beauty Advisor, Bergdorf Goodman NYC, Other , New York, New Jersey
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