Director, Product Development- Food & Beverage Vertical
Company: Comcast Corporation
Location: Philadelphia
Posted on: April 25, 2024
Job Description:
Comcast brings together the best in media and technology. We
drive innovation to create the world's best entertainment and
online experiences. As a Fortune 50 leader, we set the pace in a
variety of innovative and fascinating businesses and create career
opportunities across a wide range of locations and disciplines. We
are at the forefront of change and move at an amazing pace, thanks
to our remarkable people, who bring cutting-edge products and
services to life for millions of customers every day. If you share
in our passion for teamwork, our vision to revolutionize industries
and our goal to lead the future in media and technology, we want
you to fast-forward your career at Comcast.Job SummaryThe Director
of Food & Beverage Product Development will have a leading role in
MachineQ's growth through expanding our product offering for the
Food & Beverage vertical globally. Building on our current success
with major Restaurant brands, the Director will utilize our
existing products, IoT Platform, Software Partners, and deployment
capabilities to build and implement a product roadmap addressing
critical needs for Restaurant operators, ownership groups, and
brands. This unique role requires an individual with expertise in
the Restaurant vertical and its associated technologies, while also
having familiarity with evolving Enterprise-IoT and -SaaS
solutions.
The Director will leverage creativity and critical thinking to
develop the product's overall strategy from new product ideation to
product planning, pricing, and product marketing. The Director will
work closely with Engineering, Design, Sales, Marketing,
Operations, and Business Development to develop an understanding of
our technology and our customers' needs. Based on this
understanding, the Director will serve as a business owner to help
define product requirements, product-market fit, pricing model, and
value proposition. The ideal candidate for this position exhibits a
deep interest in technology and Restaurant operations and wants to
expand their responsibilities to focus on scaling a growing
business. The Director will continually evaluate opportunities and
leverage internal and external resources to help create the
industry's best IoT platform and solutions.
Beyond the core product development responsibilities, the Director
will be on the front lines of growing the business: leading field
trials and tests and supporting market development efforts with our
Sales team.Job DescriptionResponsibilities:
- Maintain and communicate a roadmap of "customer problems to
solve" and drive the short-term and long-term product vision in an
ever-evolving environment.
- Partner with a peer on the Engineering team to scope and
develop our first-party solutions across hardware, software, and
deployment.
- Work with Product and Strategy teams to determine build / buy /
partner approach for solutions. Collaborate with Sales and Business
Development teams to identify IoT solutions that solve business
problems.
- Partner with UX / Design to transfer customer requirements into
an enterprise grade solution, with consumer-centric design
expectations.
- Work with Operations team to scope and deploy pilot work and
monitor logistics.
- Help to define pilot success metrics and a plan to track,
monitor, and measure the success of these metrics.
- Facilitate user research sessions in partnership with UX /
Design teams.
- Pursue competitive research on a quarterly basis.
- Identify and understand vertical and industry competitive
trends.
- Collaborate with Sales and Business Development on specific
sales opportunities and go-to-market models.
- Consistent exercise of independent judgment and discretion in
matters of significance.
- Regular, consistent and punctual attendance. Must be able to
work nights and weekends, variable schedule(s) and overtime as
necessary.
- Other duties and responsibilities as assigned.Qualifications:
- Demonstrable experience building and scaling technologies
relevant to the Food & Beverage/Restaurant industry.
- Superb communication and interpersonal skills.
- Comfortable speaking in public forums and panel, and leading
interactions with executives internally and with partner
organizations.
- Strategic thinking and ability to develop deep understanding of
market structures and go-to-market models.
- Data-driven, fact-based approach to analysis and decision
making.
- Preference and aptitude for working independently and across a
matrix organization.
- Willingness to travel domestically and globally up to
25%.Relevant Work Experience:
- 8+ years of relevant work experience in product management,
engineering, or related technical field experience.
- A strong understanding of the Internet of Things (IoT)/M2M and
Software as a Service (SaaS) and how they work together to deliver
customer value.
- Experience creating business models, highlighting key financial
metrics, to show the economic viability of new businesses.
- Experience building and leading presentations from executives
to decision-makers to all supporting teammates.
- Excellent written and verbal communication skills with an
emphasis on communicating technical requirements and solutions to
technical and non-technical audiences.
- Strong business acumen and knowledgeable across many functional
areas, including product management, business development, product
marketing, engineering, and marketing.
- Proven ability to manage multiple projects and initiatives and
work cross-functionally and across all levels of the
organization.
- Experience with Jira and Salesforce is a plus, but not
required.
- Experience working with Fortune 500 customers strongly
preferred.
- This position is headquartered in Philadelphia, PA; Product
team works in a hybrid capacity.Education:
- Bachelor's Degree with MBA considering a plus
- While possessing the stated degree is preferred, Comcast also
may consider applicants who hold some combination of coursework and
experience, or who have extensive related professional
experience.Employees at all levels are expected to: -
- Understand our Operating Principles; make them the guidelines
for how you do your job. -
- Own the customer experience - think and act in ways that put
our customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and services.
-
- Know your stuff - be enthusiastic learners, users and advocates
of our game-changing technology, products and services. -
- Win as a team - make big things happen by working together and
being open to new ideas. -
- Be an active part of the Net Promoter System - a way of working
that brings more employee and customer feedback into the company -
by joining huddles, making call backs and helping us elevate
opportunities to do better for our customers. -
- Drive results and growth. -
- Respect and promote inclusion & diversity. -
- Do what's right for each other, our customers, investors and
our communities. -Disclaimer: -
- This information has been designed to indicate the general
nature and level of work performed by employees in this role. It is
not designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities and qualifications.
-Comcast is proud to be an equal opportunity workplace. We will
consider all qualified applicants for employment without regard to
race, color, religion, age, sex, sexual orientation, gender
identity, national origin, disability, veteran status, genetic
information, or any other basis protected by applicable
law.EducationBachelor's DegreeWhile possessing the stated degree is
preferred, Comcast also may consider applicants who hold some
combination of coursework and experience, or who have extensive
related professional experience.Relevant Work Experience10 Years
+
Keywords: Comcast Corporation, Cherry Hill , Director, Product Development- Food & Beverage Vertical, Executive , Philadelphia, New Jersey
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